Knowledge Test Questions Based on Problem Solving Tools

On Brain Storm

01 The Round Robin method of brain storming is also called

1. Structured Method
2. Hitch Hiking Process
3. Slip Method
4. Free Wheeling

02 Brain Storming is used for idea generation by:

1. Shop Floor Personnel
2. Mangers
3. Politicians
4. All the above

03 Brain Storming was developed and popularised by:

1. Vilfredo Pareto
2. Henry Ford
3. Alex Osborn
4. W.A. Shewhart

04 In Brainstorming

1. Quality is more important than Quantity
2. Quantity is more important than quality
3. Quality & Quantity both are important
4. Both are not important

05 Which type of Brainstorming is mostly used in identifying problems by small groups?

Answers

1.  Structured Method
2. All the above
3. Alex Osborn
4. Quantity is more important than quality
5. Round Robin

On Flow Diagram

01 In a Flow Diagram, What does a rectangle represent?

1. An activity
2. Decision l
3. Data base activity
4. Terminal of the process

02 Decision symbol in a flow diagram is shown by which symbol?

1. Circle
2. Diamond
3. Rectangle
4. Arrow

03 A small circle in a flow diagram is an indication of

1. Activity
2. End
3. Decision
4. Connecting two flow diagram

04 A Rhombus or diamond represents what aspect in a flow diagram?

1. Activity
2. Decision
3. Data Base
4. Terminal

05 Flow diagrams is used for:

1. Better understanding of a process
2. Change or introduce new process
3. To amend alter or replace the process
4. All the Above

06 In which type of flow diagram do we use different types of symbol?

 Answers

1.  An activity symbol
2.  Diamond
3. Connecting two flow diagram
4. Decision
5. All the above
6. Detailed Flow Diagram

On Data Collection and Stratification

01 Data collection is necessary for:

1. For comparing results before and after only
2. For convincing others
3. Providing a sound basis for decision making and corrective action
4. To provide basis for choice of problem only

02 Discrete variables are also called as

1. Defective Variables
2. Discontinuous Variables
3. Misdistribution
4. Discarded Variables

03 Right decisions can be made

1. By gut feeling
2. By collecting relevant / appropriate data
3. By subjective opinion
4. By listening to boss’s ideas

04 Which tool/ technique is required to segregate data according to contributing sources

05 The formats used to collecting data are………………?

Answers

1. Providing a sound basis for decision making and corrective action
2. Discontinuous Variables
3. By collecting relevant / appropriate data
4. Stratification
5. Data Sheet

On Pareto Diagram and Cause & Effect Diagram

01 The purpose of Pareto analysis is:

1. Identify root causes
2. Distinguish between vital few and useful many
3. Distinguish between vital many useful few
4. None of the above

02 For drawing a Pareto diagram, data has to be arranged in:

1. Ascending order
2. Descending order
3. Any order
4. No order

03 Cumulative curves are to depict the distribution of wealth and was

1. Juran
2. W.A. Schwart
3. M.C.Lorenz
4. Vilfrdo Pareto

04 In process type cause and effect diagram

1. 4M are used
2. 4 P are used
3. Process flow is used
4. None of the above

05 Cause and effect diagram is used to identify

1. Actual causes
2. Probable causes
3. Root causes
4. Sub causes

06 Cause and effect diagram is

1. Relation between variations
2. Relation between cause and effect
3. Different between causes
4. Relation between two problems

07 What are the different names of cause and effect diagram?

Answers

1. Distinguish between vital few and useful many
2. Descending order
3. Mr. M.C. Lorenz
4. Process flow is used
5. Probable causes
6. Relation between cause and effect
7. Ishikawa Diagram and Fishbone diagram

On Scatter Diagram and Histogram

01 What % of values lies between plus and minus 3 sigma when the process is under normal distribution?

91. 73%
92. 73%
93. 73%
94. 73%

02 Histogram is not used for:

1. Assessing the process capability
2. Assessing the conformance to specification
3. Assessing the spread in a process
4. Assessing the vital few causes

03 Histogram is not used for

1. Showing relation between two variables
2. To know the pattern of variation
3. To assess conformance to specification
4. To assess process capability

04 What is the purpose of Histogram?

05 In a scatter diagram, the closeness of the points to a central line indicates

1. Positive Correlation
2. Negative Correlation
3. Lower Correlation
4. Higher Correlation

06 In a scatter diagram, can all the points lie on a single line?

07 Can open intervals be used for drawing a Histogram?

1. Yes
2. No

08 Which of the problem solving tools is a graphical representation of a cause and effect between two variables?

Answers 

1. 97.73%
2. Assessing the vital few causes
3. Showing relation between two variables
4. To know the pattern of variation in a product or process
5. Higher correlation
6. Yes (formula based relations will show such a diagram)
7. No
8. Scatter Diagram

On Control Charts and Graph

 01 Which one is a compound graph?

1. Radar Graph
2. Pareto diagram
3. Zee graph
4. Area Graph

02 A control chart helps us to identify deviation in a process due to:

1. Assignable Causes
2. Chance Causes
3. Common Causes
4. None of the above

03 In which type of control chart the upper and lower control limits will not be constant but will be varying:

1. ‘c’ Chart
2. np chart
3. ‘p’ chart
4. -R Chart

05 Which type of graph is used in different type of control chart?

Answers

1. Pareto Diagram
2. Assignable Causes
3. ‘p’ chart
4. Line Graph