NCQC 2022 – KT 7

SELECT THE RIGHT ANSWER FROM THE FOUR OPTIONS GIVEN BELOW THE 10 QUESTIONS.

1. Who is known as the man who discovered quality?

A. Dr. W. A. Shewhart
B. Dr. J. M. Juran
C. Dr. W. E.Deming
D. Dr. K.Ishikawa

2. According to Dr. J. M. Juran whose responsibility is it to watch the changing trends in the market?

A. Workers
B. R & D department
C. The Marketing dept.
D. The Top Management

3. Who was the first to recognize that variability was a  fact  of  industrial  life  and  that  it  could  be managed  by  the  principles  of  probability  & statistics.

A. Dr. J. M. Juran
B. Dr. W. E. Deming
C. Dr. K. Ishikawa
D. Dr.W.A.Shewhart

4. Who revised the four steps of PDCA to Six  ?

A. Dr. W. E. Deming
B. Dr. K. Ishikawa
C. Prof. P. C. Mahalanobis
D. Dr. J. M. Juran

5. Who gave the  14 Points for Quality Improvement to the top management ?

A. Prof. P.C.Mahalanobis
B. Dr. J. M. Juran
C. Dr. W. E. Deming
D. Dr.W.A.Shewhart

6. During  which  period  Prof .  Mahalanobis  was  a member   of   the   planning   commission   of Government of India ?

A. 1955-56
B. 1941-45
C. 1945-48
D. 1950-55

7. Which are the problem solving techniques that are being used by the system analysts to ensure that all aspects involved in the process are covered, while programming for the computer?

A. Flow Diagram
B. Collecting Data
C. Control Chart
D. Cause and Effect Diagram

8. As  per  Dr.  Juran ,  collection  of  information  orgeneration of information begins and ends with?

A. Questions
B. Data Collection
C. Cause & Effect Diagram
D. Control Chart

9. In a cause and effect analysis, do all the validated caused affect the problem equally?

A. Yes
B. No
C. Do not know
D. May be

10. Which is the step in problem solving where P-D-C-A is very much required

A. Trial & Implementation & Regular Implementations
B. Cause and Effect Diagram
C. Check Sheet
D. After Follow up and Review

NCQC 2022 KT-19

1. Pareto Diagram is used to for
a. Separating Vital Few & Useful Many Causes
b. Separating Vital Few & Useful Many Problems
c. Selection of Problem
d. All above

2. Meaning of GEMBUTSU is
a. Problem
b. Shop floor
c. Real Thing
d. Real Fact

3. MUDA stands for
a. Waste
b. Unevenness
c. Overburden
d. Defect

4. Which one belongs to Elementary Statistical Tools?
a. Brain Storming
b. Scatter Diagram
c. Tree Diagram
d. Flow Diagram

5. In Why-Why analysis how many times we should ask Why?
a. 3
b. 5
c. 7
d. None of them

6. Cause and Effect diagram is used to present
a. All possible causes
b. Only few possible causes
c. Only root causes
d. Sub Causes of Root Causes

7. CWQC is abbreviation of :
a. Country Wide Quality Circle
b. Company Wide Quality Circle
c. Country Wide Quality Control
d. Company Wide Quality Control

8. Which one is not the characteristics of an effective meeting?
a. Openness
b. Conflict on ideas, not between persons
c. Constructive criticism
d. Pressure on all members

9. Who introduced Poka-Yoke technique of Error Proofing?
a. Mr. Shigeo Shingo

b. Dr. J. M. Juran
c. Dr. W. E. Deming
d. Dr. Genichi Taguchi

10. Histogram is not used for
a. Showing relationship between two variables
b. To know the pattern of variation
c. To assess conformance to specification
d. To assess conformance process capability

NCQC 2022 KT-18

1. Structured method of brain storming is also known as
a. Round Robin Method
b. Slip Method
c. Free Wheeling
d. Hitch-hiking process

2. Attribute data are in
a. Whole Number
b. Fraction
c. Decimal
d. All the above

3. Who made four steps of PDCA wheel into six?
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. K Ishikawa

4. In X Bar-R chart, for sub group of 5, what will be the value of LCL X Bar if X Bar is 35.5 grams. Value of sigma is 1.5 and the value of A2 = 0.577
a. 3.1
b. 31
c. 32.5
d. 34

5. Who gave the 14 points for Quality improvement to the top management?
a. Prof. P. C. Mahalanobis
b. Dr. J. M. Juran
c. Dr. W. E. Deming
d. Dr. Genichi Taguchi

6. Who was the founder president of JUSE and KAI-DEN-REN?
a. Dr. Kaoru Ishikawa
b. Dr. Ichiro Ishikawa
c. Dr. Genichi Taguchi
d. None of the above

7. Which one of the action is not part of the 4-step approach given by Dr. J M Juran to analyse process flow chart?
a. Examine each decision making symbol
b. Examine each rework symbol
c. Examine each terminal symbol
d. Examine each activity symbol

8. Out of 5 key elements identified by J P Gilford on human ability to be creative, willingness to contribute to achieve end goal without the fear of failure is termed as?
a. Drive
b. Fluency
c. Awareness
d. Flexibility

9. The originator of modern graphic method is?
a. Mr. M. C. Lorenz
b. Mr. Oakland
c. Mr. T. H. Lambert
d. Mr. W. Pareto

10. What type of graph Pareto Diagram is?
a. Bar Graph
b. Pie Chart
c. Compound Graph
d. Line Graph

NCQC 2022 KT-17

1. If coefficient of correlation of two variables is 0.8, this shows that
a. There is no Correlation
b. There is Strong Positive Correlation
c. There is Strong Negative Correlation
d. The Difference in Both the Variables

2. In a flow diagram what does a rectangle represent?
a. Unstructured
b. Slip Method
c. Round Robin
d. None of above

3. When a process is following normal distribution what percentage of observation fall outside the 3 Sigma limit?
a. 3%
b. 3.2 parts per million
c. 0.27 %
d. 2.2 parts per billion

4. When was QCFI established?
a. 1998
b. 1960
c. 1991
d. 1982

5. The process capability is calculated as
a. (USL-LSL)/3 σ
b. (USL+LSL)/3 σ
c. (USL-LSL)/ 6 σ
d. (USL+LSL)/6 σ

6. A tolerance diagram is also called
a. Scatter diagram
b. Defect concentration diagram
c. Histogram
d. Tier Chart

7. What should be the recommended number of classes or groups for 450 observations for frequency distribution for making histogram?
a. 11
b. 10
c. 9
d. 8

8. What is MODE in a set of Data?
a. The highest value
b. The Middle value
c. The most frequent value
d. None of above

9. Meaning of “Genjitsu” is
a. The Actual Place
b. The Fact
c. The Thing
d. None of the above

10. What is the measure of Central Tendency of a data set?
a. Median
b. Mode
c. Mean
d. All above

NCQC 2022 KT-16

1. If least count is 1 gram, number of class are 8 and range is 19 gram, what should be class interval for making Histogram?
a. 20
b. 10
c. 8
d. 2.5

2. Which control chart is to be made for temperature reading?
a. X Bar – R Chart
b. p-chart
c. np-chart
d. U Chart

3. How many steps are there in Lean Quality Circle problem solving process?
a. 5
b. 7
c. 8
d. 12

4. Basic idea of Deming Wheel came from
a. Dr. W. E. Deming
b. Dr. W. A. Shewhart
c. Dr. J. M. Juran
d. Dr. A. V. Feigenbaum

5. What is the primary objective of Quality Circle?
a. Keep employee occupied
b. Higher profit
c. Self and mutual development of employees
d. To solve the problem

6. In which year Quality Circle was born in Japan?
a. 1950
b. 1959
c. 1982
d. 1962

7. Who assists the Quality Circle in conducting meeting?
a. Facilitator
b. Coordinator
c. Leader
d. Member

8. The member who ask wield questions in Quality Circle meeting is jocularly called as a
a. Monkey
b. Porcupine
c. Giraffe
d. Fox

9. The symbol of  rectangle in flow diagram represent an
a. Connector
b. Decision
c. Activity
d. Rework

10. The diamond symbol in flow diagram represent 
a. Decision taking activity
b. Data Base entry/checking activity
c. Connector
d. Document

NCQC 2022 KT-15

1. Which type of variation occurs when a process is in control?
A. Nornal
B. Abnornal
C. Assignable
D. Random

2. What is the first stage in any quality improvement initiative ie Quality Circles Concept?
A. Management Commitment
B. Budget Plan
C. Training
D. Associates Involvement

3. Who was generally credited with the phrase “Vital few and trivial many”?
A. Dr. K. Ishikawa
B. Dr. J. M. Juran
C. Prof. P. C. Mahalanobis
D. Dr. Genichi Taguchi

4. What is root cause analysis?
A. Something a gardener would use
B. A problem solving technique
C. One of the seven Quality Circle tools
D. Part of FMEA

5. The Mean of the “1, 2, 4, 7” data is:
A. 3.5
B. 7
C. 2
D. 4

6.The Median of the “1, 2, 4, 7” data is:
A. 3
B. 5.5
C. 1.5
D. 7

7.The Mode of the “1, 2, 4, 7” data is:
A. 1
B. 2
C. 3
D. There is no Mode

8. The range of the “1, 2, 4, 7” data is:
A. 2
B. 4
C. 6
D. There is no range

9. As per Dr. Juran what to be added in evolutionary progress to achieve revolutionary progress?
A. Continuous Improvements
B. Wobbly Improvements
C. Looped Improvements
D. Sporadic Improvements

10. Which technique may be used by QC to select a problem?
A. Ranking / Priority Method
B. PDCA
C. SDCA
D. None of the above

NCQC 2022 KT-14 (Lean Quality Circle)

1. Lean Quality Circle follow __________________ for solving a problems.

A. 8-D Concept
B. DMAIC Step
C. 12 Problem Solving Steps
D. QC Story – 7 Steps Process

2. Lean Quality Circle was originally developed in

A. Indonesia
B. India
C. Israel
D. Pakistan

3. Flow Diagram is used for:

A. Better understanding of a process
B. Change or introduce new process
C. To amend alter or replace” the process
D. All the above

4.  Service Assurance is

A. Confidence with customer
B. Customer has trust
C. Employee has knowledge
D. All of the above

5. What does ISO stands for?

A. Indian Standards for Organizations

B. International Organization of Standards

C. International Organization for Standardization

D. International Standards Organization

6. Which QC Tool is used to show facts and also separate the ‘viatl few’ & ‘useful many’.

A. Pictorial Graphs

B. Fishbone Diagram

C. Pareto Diagram

D. Line Graph

7 While drawing Scatter Diagram repetition of  a value (‘n’ times) its  is depicted by:

A. Red colour

B. Encircling the data point on the diagram ‘n’ times

C. Encircled twice maximum

D. None of the above

8. Control chart is a

A. Process monitoring tool
B. Process control tool
C. Both (a) and (b)
D. None of the above

8. Which one of these is a system for reducing changeover time?

A. Single Minute Exchange of Dies
B. Just in Time
C. Takt Time
D. Vendor-managed inventory

10. Which one is not included in the list of seven wastes? A. Defective product Design
B. Over Production
C. Waiting
D. Over Processing

NCQC 2022 KT-13

1. Which is the step in problem solving where P-D-C-A is very much required

A. Trial & Implementation & Regular Implementations
B. Cause and Effect Diagram
C. Check Sheet
D. After Follow up and Review

2. What will be the obvious conclusion about the standard which has not been revised?

A. Not in use
B. Out dated
C. No body like that
D. None of the above

3. When should Milestone chart has to be made?

A. After selection of problem
B. After Making Roads
C. After identification of Possible causes
D. After Defining the problem

4. Control chart is a

A. Process monitoring tool
B. Process control tool
C. Both (a) and (b)
D. None of the above

5. Which one of these is a system for reducing changeover time?

A. Single Minute Exchange of Dies
B. Just in Time
C. Takt Time
D. Vendor-managed inventory

6. Which one is not included in the list of seven wastes?

A. Defective product Design
B. Over Production
C. Waiting
D. Over Processing

7.  In a cause and effect analysis, do all the validated caused affect the problem equally?

A. Yes
B. No
C. Do not know
D. May be

8. Lean Quality Circle is a small group comprising of ______________?

A. Non-Executives
B. Executives
C. Senior Officers
D. None of the above

9. Lean Quality Circle are expected to hold ____________________?

A. Informal meetings and at the place / equipment, where problem exists.
B. Formal meeting whenever needed
C. Meetings in Board Room
D. None of the above

10. Frequency of the Lean Quality Circle meeting is ________________?

A. Weekly
B. Daily
C. Once in three day
D. As and when required

NCQC 2022 -KT 12

1. Mode, Median, and Mean are three measures of:

A. Central tendency

B. Upper tendency

C. Situational tendency

D. Lower Central tendency

2. Another name for arithmetic mean is

A. Average

B. Median

C. Middle

D. Mode

3. The middle of a sorted data set is known as

A.    Median                  

B. Mean

C. Mode                     

D. Average

4. In a set of data Mode is

A. the most frequent data observation

B. the least frequent data observation

C. the middle data observation

D. the last data observation

NOTE: Answer the next four questions based on following set of data “8, 9, 10, 10, 10, 11, 11, 11, 12, 13

5. The Mean of the above data is:
A. 10.5                                     

B. 11.5
C. 12.5                                     

D. 13.5

6. The Median of the above data is:
A. 10.5
B. 11
C. 21
D. No Median

7. The Mode of the above data is:
A. 10                                       

B. 11
C. 10 & 11                                

D. No Mode

8. The Range of the above data is:
A. 5                                         

B. 8
C. 9                                         

D. 10

9. When process is under control which type of variation occurs?

A.    Random                             

B. Abnormal

B.    Continuous                        

D. Discontinuous

10. The process mapping is a ______ diagram.

A.    Work flow              

B. Material Flow

B.    Box Plot                

D. None of the above

NCQC 2022 – KT 11

NCQC 2022 – KT 10