Knowledge Test Questions Based on QC Formation and Roles & Responsibilities

 01 To be members of the steering committee for management cadre it is

1. Voluntary
2. Mandatory
3. Formed by external agency
4. None of these

02 Which one of the following activities of facilitators is not true?

1. Serve as a resource person to the circle
2. Assist in the meeting process
3. Take part in the circle presentation as a member
4. Give correct feedback and encourage QC team

03 Who chooses the leader of a Quality Circle?

1. Facilitators
2. Coordinator
3. Steering Committee
4. Quality Circle Members

04 Whose responsibility is it to convene a steering committee meeting?

1. Coordinators
2. CEO
3. Leader
4. Facilitators

05 Whose job is it to handle requests for formation of new circles in an organisation?

1. CEO
2. Steering Committee
3. Facilitators
4. Coordinator

06 Who assist the Quality Circle in conducting their meetings?

1. Facilitators
2. Coordinators
3. Leader
4. Member

07 Which among the following roles of top management is not true?

1. Serving on the steering committee or Quality Council
2. Reviewing progress of Quality Circles
3. Serving personally as a Quality Improvement Team member.
4. Providing the needed resources for the circles

08 Which of the following role of steering committee is not true?

1. Should see that Quality Circle activities become a way of life in the organisation
2. Should attend management presentation by Quality Circle
3. Should give positive and corrective feedback to the Quality Circle
4. Should not attend annual social get together of Quality Circle

09 Give 4 important qualities of Facilitators?

10 Quality Circle leader is

1. Nominated by the Management
2. Nominated by the Facilitators
3. Nominated by the steering committee
4. Elected by the Group members on Consensus

11 Which one is not the characteristic of an effective meeting?

1. Openness
2. Conflict on ideas, not between persons
3. Construction criticism
4. Pressure on all members

12 Most preferably Quality Circles should meet:

1. Whenever they need
2. When they are ready
3. Once in a fort night
4. Once in a week

13 Quality Control register has to be maintained by the

1. Leader
2. Facilitators
3. Coordinators
4. Member

14 How many problems can be taken up by a Quality Circle at a time for solving?

15 Which is the best method to start Quality Circles?

1. By the management issuing a circular to managers
2. By exposing the employees to the concept
3. By nominating a few bright employees
4. By mentally preparing all people by systematic exposure to the concept first & enable voluntary formation

Answers  

1. Mandatory
2. Take part in the circle presentation as a member
3. QC members
4. Coordinators
5. Coordinators
6. Facilitators
7. Serving personally as a quality improvement team member
8. Should not attend annual social get together of Quality Circle
9. He should act as a catalyst; He should be friend, philosopher & guide; He should be a good counseler; He should be constant motivator
10. Elected by group member on consensus
11. Pressure on all members
12. Once in a week
13. Leader
14. One
15. By mentally preparing all people by systematic exposure to the concept first & enable voluntary formation