Knowledge Test 56 – for NCQC 2017

1. A lean system operates with fewer resources than traditional systems do.
a. True
b. False

2. Lean systems use a “push” approach to operations to quickly get output to their customers.
a. True
b. False

3. Kanban is a visual system for controlling production.
a. True
b. False

4. Modular design and standard parts are two elements of product design in lean systems.
a. True
b. False

5. The ultimate objective in JIT objective is to minimize the amount of inventory on hand.
a. True
b. False

6. Using small lot sizes reduces the flexibility of a system.
a. True
b. False

7. Kaizen relates to continuous improvement.
a. True                                  b. False
8. Lowering inventory levels is a tactic to expose quality problems in a lean system.
a. True                                 b. False

9. Lean purchasing requires frequent bidding by multiple sources to ensure competitive prices.
a. True                                 b. False

10. JIT II is associated with vendor-managed inventory.
a. True                                 b. False

11. Inventory is considered a waste in a lean system.
a. True                                 b. False

12. Lean systems rely on worker specialization to achieve high productivity.
a. True                                 b. False

13. A special invitee/ guest gets special power during brainstorming to curtail ideas/ mould ideas given by circle members.

a. True

b. False

14. A special invitee/ guest does not get special power during brainstorming to curtail ideas/ mould ideas given by circle members.

a. True

b. False

15. Brainstorming tool typically has 3 techniques/ methods to be conducted.

a. True

b. False




Knowledge Test 55 – for NCQC 2017

1. A six sigma process has defect level below ______ defects per million opportunities.

a)    3.4

b)    4.5

c)    5.6

d)    6.7

2. While setting Quality objective, ________ to be considered.

a)    Material quality

b)    Customer need

c)    Market demand

d)    All of the above

3. Such setups which have single digit (in minutes) setup times are called

a)    Single setups

b)    One touch setups

c)    Minute setups

d)    None of the above

4. In a scatter diagram, the closeness of the points to a central line indicates
a) Positive Correlation
b) Negative Correlation
c) Lower Correlation
d) Higher Correlation

5. In ‘Root cause analysis’ step in problem solving. Quality Circle follow:
a) Why Why analysis
b) Validation of causes
c) Pareto Analysis
d) Stratification

6. Which one is not true for Quality Circle meeting?
a) Helps in generating lot of ideas
b) Helps in arriving at consensus decisions
c) Helps the ago satisfaction of a few members
d) Helps in better team involvement in implementations.

7. In X-R Chart, the value of X = 79.972 gms. No. of observations are  25, average moving range R  =3.382, value of d2 = 1.128, What will be the value of standard deviation  ?

a) 3

b) 3.13

c) 3.133

d) 3.123

8. In X-R chart, the value of X = 72.972 gms. No. of observations are  25, average moving range R =3.384, value of d2  =  1.128, what will be the value of UCL ?

a) 81.972

b) 82.927

c) 83.972

d) 84.972

9. Alex Osborn has given the technique of

a) Graph

b) Brain storming

c) Stratification

d) Histogram

10. For correct data analysis representative sampling is recommended. This means
a) Only best pieces should be sampled
b) Only worst piece should be samples
c) Samples covering the overall population of interest should be sampled
d) None of the above


Knowledge Test 54 – for NCQC 2017

  1. In which type of control chart the upper and lower control  limits  will  not  be  constant  but  will  be varying:
    a) ‘c’ chart
    b) np chart
    c) ‘p’ chart
    d) X-R chart2. What type of graph is a Pareto diagram ?
    a) Bar graph
    b) Pie graph
    c) Compound graph
    d) Line graph

    3. Control Chart is a tool for quality control.  It is used for maintaining running control on a process.
    a) On line
    b) Off Line
    c) Direct Line
    d) Product Line

    4. Bar graphs and line graphs are different
    a) In values of scale at x, y intersection
    b) Conditions for x axis
    c) Both above
    d) In visual depiction only – bar chart can be used instead of line chart and vice versa

    5. Assignable cause occurs:
    a) Infrequently
    b) In an unpredictable manner
    c) Both above
    d) None of the above

    6. Bar graphs and line graphs are different
    a) In values of scale at x,y intersection
    b) Conditions for x axis
    c) Both above
    d) In visual depiction only – bar chart can be used instead of line chart and vice versa

    7. Histogram is not used to
    a) Show relation between two variables
    b) Know the pattern of variation
    c) Assess conformance to specification
    d) Assess process capability

    8. Who observed that the quality defects are unequal in frequency?
    a) Dr J M Juran
    b) Dr W E Deming
    c) Dr K Ishikawa
    d) Dr W A Shewhart

    9. Data obtained by count of defects, count of occurrences (no. of accidents) etc. can be termed as __________ data.
    a) Attribute
    b) Variable
    c) Both a and b
    d) None of the above

    10. Most of the quality gurus insist upon the effective use of ___________________   to achieve excellence in quality.
    a) Brainstorming
    b) Statistical Quality Control
    c) Problem Solving Teams
    d) None of the above

Knowledge Test 53 – for NCQC 2017

1. Total angle of the pie-chart is:

(a) 45

(b) 90

(c) 180

(d) 360

2. Pie Chart represents the components of a factor by:

(a) Numbers

(b) Sectors

(c) Angles

(d) Percentages

3. The budgets of two families can be compared by:

(a) Sub-divided rectangles

(b) Pie diagram

(c) Both (a) and (b)

(d) Histogram

4. The suitable diagram to represent the data relating to the monthly expenditure on different items by a family is:

(a) Historigram

(b) Histogram

(c) Multiple bar diagram

(d) Pie diagram

5. A distribution in which the observations are concentrated at one end of the distribution is called a:

(a) Symmetric distribution

(b) Normal distribution

(c) Skewed distribution

(d) Uniform distribution

6. Historigram and histogram are:

(a) Always same

(b) Not same

(c) Off and on same

(d) Randomly same

7. For graphic presentation of a frequency distribution, the paper to be used is:

(a) Carbon paper

(b) Ordinary paper

(c) Graph paper

(d) Butter paper

8. Histogram can be drawn only for:

(a) Discrete frequency distribution

(b) Continuous frequency distribution

(c) Cumulative frequency distribution

(d) Relative frequency distribution

9. A graph of a cumulative frequency distribution is called
(a) Histogram
(b) Frequency Polygon
(c) Ogive
(d) None of these

10. The arrangement of data in rows and columns is called:

(a) Classification

(b) Tabulation

(c) Frequency distribution

(d) Cumulative frequency distribution

11. Cumulative frequency polygon can be used for the calculation of:

(a) Mean

(b) Median

(c) Mode

(d) Geometric mean

12. When successive mid-points in a histogram are connected by straight lines, the graph is called a:

(a) Historigram

(b) Ogive

(c) Frequency curve

(d) Frequency polygon

13. Histogram and frequency polygon are two graphical representations of:

(a) Frequency distribution

(b) Class boundaries

(c) Class intervals

(d) Class marks

14. Histogram is a graph of:

(a) Frequency distribution

(b) Time series

(c) Qualitative data

(d) Ogive

15. The grouped data are called:

(a) Production data

(b) Secondary data

(c) Raw data

(d) Data collected by group

Knowledge Test 52 – for NCQC 2017

1. Graph which shows changes over a specific time period is called

A.   meridian graph

B.   pie graph

C.   line graph

D.   bar graph

2. Pareto Diagram is useful to prioritize corrective action for high-frequency causes of problems.

A. True

B. False

3. Vertical axis of bar graph is also known as

A.   y-axis

B.   h-axis

C.   v-axis

D.   x-axis

4. In Line Graph, x-axis represents

A.   false energy units

B.   infrared energy units

C.   subject of measurement

D.   time period

5. In Line Graph, y-axis represents

A.   time period in years

B.   subject of measurement

C.   time period in days

D.   time period in minutes

6. Horizontal axis of bar graph is also termed as

A.   v-axis

B.   x-axis

C.   y-axis

D.   h-axis

7. Normal variance in a manufacturing processes is due to:

A.   Special Common Causes

B.   External Special Causes

C.   Common Causes

D.   Assignable Causes

8. A Line Graph is a useful tool to represent:

A.   behavior of data points against control criteria

B.   patterns and trends in a row of data points

C.   behavior of data points against specifications

D.   the error margin of a sample versus a whole population

9. Control Limits are the same are Specifications Limits.

A. True

B. False

10. Flow Diagram represent

A. Causes of process variation

B. The kind of forms to fill out

C. Who reports to whom

D. How inputs get processed into outputs

Knowledge Test 51 – for NCQC 2017

1. The process capability is calculated as

a)    (USL-LSL)/3σ

b)    (USL+LSL)/3σ

c)    (USL-LSL)/6σ

d)    (USL+LSL)/6σ

Where USL=Upper specification limit, LSL=Lower specification limit

2. According to Deming, Quality problems are

a)    Due to management

b)    Due to method

c)    Due to machine

d)    Due to material

3. POK stands for

a)    Product ordering Kanban

b)    Process Ordering Kanban

c)    Production Ordering Kanban

d)    Plan Ordering Kanban

4. Five political parties are standing for election. An agency  has  conducted  an  opinion  poll  on  a sample basis and collected information on all the parties  regarding  “for”  or  “against” .  Which graphical representation would best depict all the above information in one graph ?
a) Radar Graph
b) The float graph
c) Pyramid Graph
d) Strata Graph

5. Which  one  of  the  following  charts  is  not  an attribute control chart  :
a) Number defective np chart
b) X-R Chart
c) Percentage defective chart
d) No. of defects c chart

6. What will be the angle for representing Rs.  4000/ as travelling expenses out of total expenditure of Rs. 80,000/- on a pie graph?
b) 160
c) 240
d) 320

7. For showing relative portion of the various components, which of the commonly used graphs that will be useful?

a) Pie Graph

b) Radar Graph

c) Pareto Diagram

d) Histogram

8. For showing relative improvement in various topicsof  PST  and  the  area  where  improvement  is required, which type of graph to be used  ?

a) Radar Graph

b) Graph

c) Brain storming

d) Stratification

9. In which tool/technique compound graph is used ?

a) Pareto Diagram
b) Graph

c) Brain storming

d) Stratification

10-Which of the following is responsible for quality objective?

a)    Top level management

b)    Middle level management

c)    Frontline management

d)    All of the above


Knowledge Test 50 – for NCQC 2017

1. Process control is carried out

a)    before production

b)    during production

c)    after production control

d)    All of the above

2. TQM & ISO both focuses on

a)    Customer

b)    Employee

c)    Supplier

d)    All of the above

3. In Just-In-Time the vendor is to be viewed by the company as a

a)    Manager

b)    Worker

c)    Partner

d)    None of the above

4. The Range of the above data is:
a) 8
b) 12
c) 22
d) 18

5. Dr. J. M. Juran defined quality as?

a)    Fitness for use

b)    Zero Defect

c)    Customer Requirement

d)    Universal Use

6. Who has made the four step of PDCA into six?

a)    Dr. K. Ishikawa

b)    Dr. J. M. Juran

c)    Prof. P. C. Mahalanobis

d)    Dr. Genichi Taguchi

7. Which type of variation occurs when a process is in control?

a)    Nornal

b)    Abnornal

c)    Assignable

d)    Random

8. What is the first stage in any quality improvement initiative ie Quality Circles Concept?

a)    Management Commitment

b)    Budget Plan

c)    Training

d)    Associates Involvement

9. Who was generally credited with the phrase “Vital few and trivial many”?

a)    Dr. K. Ishikawa

b)    Dr. J. M. Juran

c)    Prof. P. C. Mahalanobis

d)    Dr. Genichi Taguchi

10. What is root cause analysis?

a)    Something a gardener would use

b)    A problem solving technique

c)    One of the seven Quality Circle tools

d)    Part of FMEA