Final Practice KT 73 – NCQC 2017

1.A six sigma process has defect level below ______ defects per million opportunities.

a.       3.4

b.      4.5

c.       5.6

d.      6.7

(Ans:a)

2. While setting Quality objective, ________ to be considered.

a.       Material quality

b.      Customer need

c.       Market demand

d.      All of the above

(Ans:b)

3. Such setups which have single digit (in minutes) setup times are called

(A) Single setups

(B) One touch setups

(C) Minute setups

(D) None of the above

4. In a scatter diagram, the closeness of the points to a central line indicates
a) Positive Correlation
b) Negative Correlation
c) Lower Correlation
d) Higher Correlation

5. In Step 6 – ‘Identification of Root Cause” Quality Circle should do :
a) Matrix Analysis
b) Validation of causes
c) Pareto Analysis
d) Stratification

6. Which one is not true for Quality Circle meeting?
a) Helps in generating lot of ideas
b) Helps in arriving at consensus decisions
c) Helps the ago satisfaction of a few members
d) Helps in better team involvement in implementations.

7. In X-R Chart, the value of X = 79.972 gms. No. of observations are  25, average moving range R  =3.382, value of d2 = 1.128, What will be the value of standard deviation  ?

a) 3

b) 3.13

c) 3.133

d) 3.123

8. In X-R chart, the value of X = 72.972 gms. No. of observations are  25, average moving range R =3.384, value of d2  =  1.128, what will be the value of UCL ?

a) 81.972

b) 82.927

c) 83.972

d) 84.972

9. In 1942 A F Osborn ‘How To Think Up; presented the technique

a) Brain Writing

b) Brainstorming

c) Group thinking

d) Conceptualizing

10. For correct data analysis representative sampling is recommended. This means
a) Only best pieces should be sampled
b) Only worst piece should be samples
c) Samples covering the overall population of interest should be sampled
d) None of the above

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Final Practice KT 72 – NCQC 2017

Note: Read the statement and tick on the appropriate option given below.

1. Name the chart, which is typically used to track and monitor the progress of a project

A.    Milestone chart

B.    Bar Chart

C.    Pie Chart

D.    Line Chart

2. Which statement is correct

A. QC is just problem solving group
B. QC is a forum for discussing matters relating to industrial relation
C. QC is not a forum for grievances or demand
D. Is it necessary that a QC case study should always result in monetary saving
3. A flow diagram  drawn to understand / study the process helps the team to

A.    Create problems

B.    Have an insight into potential bottlenecks

C.    Suggest time needed to solve problem

D.    None of the above

4. Stratification tool is used along with……………………..

A. Pareto Diagram

B. Scatter diagram

C. Histogram

D. All of above

5. Discrete variables are also called

A. Frequency distribution
B. Continuous variables
C. Discontinuous Invariables
D. None of the above
6. Pareto Analysis cannot be used

A. To generate a list of problems
B. To evaluate performance after implementation of solutions
C. To select a problem or concern
D. To identify ‘useful many’ problem
7. Which one is not the responsibility of the leader?

A. Conduct meeting regularly
B. Involve al the team members
C. To organize steering committee meeting
D. Take the team towards goal

8. In ‘Root cause analysis’ step in problem solving. Quality Circle follow:
a) Problem analysis
b) Validation of causes
c) Pareto Analysis
d) Stratification

9. A Pareto chart shows

A.    That the process is in control

B.    The vital few from the trivial many causes or problems

C.    Process capability

D.    A line drawn as production proceeds

10. Which tool is not included in seven tools 

A.    Brainstorming

B.   Scatter Diagram

C.    Check Sheet

D.    Graph and Control Chart

Final Practice KT 71 – NCQC 2017

1. Who taught quality control to the Japanese after World War II ?

A.    Dr.W. A. Shewhart

B.    Dr. Deming

C.    Dr. A. V. Feigenbaum

D.    Philips Crosby

2. Quality is “Fitness for use” who defined it this way

A.    Ichiro Ishikawa

B.    Dr. K.Ishikawa

C.    Prof. P.C.Mahalanobis

D.    Dr.J.M.Juran

3. Range of 1, 2, 3, 4, 5 is

A.    5

B.    4

C.    3

D.    2

4. Six Sigma implies

A.    A statistical method

B.    A trouble-shooting method

C.    Teams are effective

D.    3 defects per million in output

5. Cause-effect diagram is used in

A.    Problem identification

B.    Field visits

C.    Vendor surveys

D.    Problem analysis

6. Problem definition requires

A.    Flow charting the process

B.    Monitoring customer complaints

C.    Knowing how to draw control charts

D.    Team meetings

7. Flow charts indicate

A.    Causes of process variation

B.    The kind of forms to fill out

C.    Who reports to whom

D.    How inputs get processed into outputs

8. In Flow Diagram the symbol ‘Օ’ is called

A.    Connector

B.    Decision

C.    Terminal

D.    Activity

9. For drawing Pareto Diagram, data has to be arranged in:

A.    Ascending order

B.    Descending order

C.    Any order

D.    None of the above

10. PDCA cycle other name is associated with?

A.  Dr. J. M. Juran

B.  Dr. A. V. Feigenbaum

C.  Dr. W. E. Deming

D.  Dr. Genichi Taguchi

Final Practice KT 70 for NCQC 2017

Note: Read the statement and tick on the appropriate option ie True or False.

1. Pareto Analysis helps us establish consensus on our top priorities, thereby setting the stage for action.

A. True

B. False

2. Pie charts are useful principally for showing proportions.

A. True

B. False

3. When stratification does not indicate an obvious pattern, the exercise has been a waste of time.

A. True

B. False

4. Deming Wheel is an effective functioning of any section/organization with proper Quality Control System?

A. True

B. False

5. With the help of Flow Diagram we can walk through a process without leaving the meeting room.

A. True

B. False

6. If a guest member is invited for brainstorming meeting then he/she should be given special status.

A. True

B. False

7. The record books should be filled by circles after completing the project.

A. True

B. False

8. The record books should be filled during every Quality Circle meeting.

A. True

B. False

9. The leader of the Quality Circle should be selected by the facilitator.

A. True

B. False

10. During brainstorming it is necessary to maintain a very sober and formal atmosphere, with strict enforcement of the brainstorming rules.

A. True

B. False

Final Practice – KT 68: NCQC 2017

 

1. To study, if there is any correlation between ‘Months of Experience’ and ‘No. of Errors’ which elementary tool should be used?

A. Histogram

C. Check Sheet

B. Scatter Diagram

D. None of the above

2. Which statement is correct?

A. QC is just problem solving group
B. QC is a forum for discussing matters relating to industrial relation
C. QC is not a forum for grievances or demand
D. Is it necessary that a QC case study should always result in monetary saving

3. A flow diagram  drawn to understand / study the process helps the team to

A.    Create problems

B.    Have an insight into potential bottlenecks

C.    Suggest time needed to solve problem

D.    None of the above

4. Normal variance in the operation of processes is due to:

A.    Common Causes

B.    Special Causes

C.    Assignable Causes

D.    External Causes

5. Discrete variables are also called

A. Frequency distribution
B. Continuous variables
C. Discontinuous Invariables
D. None of the above

6. Pareto Analysis cannot be used

A. To generate a list of problems
B. To evaluate performance after implementation of solutions
C. To select a problem or concern
D. To identify ‘useful many’ problem

7. For which activity Pareto Analysis cannot be used?

A.  To generate a list of problems

B.  To evaluate performance after implementation of solutions

C.  To select a problem or concern

D.  To identify ‘ vital few’ and ‘useful many’ problems

8. What should be examined in a flow Diagram, to seek the opportunities for change/ improvement?

A. Each decision symbol and rework loop

B. Each activity symbol and database symbol

C. Both the above

D. None of the above

9. Who observed that the quality defects are unequal in frequency?

A.    Dr K G Sharma

B.    Dr W E Deming

C.    Dr K Ishikawa

D.    None of the above

10. Which four step formula was suggested by a Quality Guru to control  problems?

A.    Define-Measure-Analyse-Minimise

B.    Plan-Do-Check-Act

C.    Data-Tools-Process-Team

D.    None of the above

 

 

Final Practice – KT 67: NCQC 2017

1. Who observed that the quality defects are unequal in frequency?
A. Dr J M Juran
B. Dr W E Deming
C. Dr K Ishikawa
D. Dr W A Shewhart

2. Who has made the four step of PDCA into six?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Prof. P. C. Mahalanobis

D.    Dr. Genichi Taguchi

3. Who was generally credited with the phrase “Vital few and trivial many”?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Prof. P. C. Mahalanobis

D.    Dr. Genichi Taguchi

4. Which Quality Guru has created the course entitled “How to use Experimental Data” ?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Dr. W. E. Deming

D.    Mr. K. Ganapathy

5. Who was the first to recognize that variability was a  fact  of  industrial  life  and  that  it  could  be managed  by  the  principles  of  probability  & statistics.

A.    Dr. J. M. Juran

B.    Dr. W. E. Deming

C.    Dr. K. Ishikawa

D.    Dr.W.A.Shewhart

6. Who revised the four steps of PDCA to Six  ?

A.    Dr. W. E. Deming

B.    Dr. K. Ishikawa

C.    Prof. P. C. Mahalanobis

D.    Dr. J. M. Juran

7. Who gave the  14 Points for Quality Improvement to the top management ?

A.    Prof. P.C.Mahalanobis

B.    Dr. J. M. Juran

C.    Dr. W. E. Deming

D.    Dr.W.A.Shewhart

8.  Who expounded the revolutionary concept of quality loss function as the loss imparted by the producer to society from the time the product is shipped?

A.    Dr. Genichi Taguchi

B.    Dr. A. V. Feigenbaum

C.    Prof. P. C. Mahalanobis

D.    Dr. W. E. Deming

9. Who wrote the book “What is Total Quality Control-The Japanese Way”?

A.    Dr. K. Ishikawa

B.    Dr.A.V.Feigenbaum

C.    Dr.Genichi Taguchi

D.    Dr. J. M. Juran

10. Which Quality Guru has created the course entitled “How to use Experimental Data” ?

A. Dr. K. Ishikawa
B. Dr. J. M. Juran
C. Dr. W. E. Deming
D. Mr. K. Ganapathy

Final Practice KT ‘Five-S’ – 66 NCQC 2017

1.    What are the 5 phases of 5S?

A. Shine, Shut-Up, Sustain, Sort, Standardize

B. Sustain, Sort, Standardize, Sushi mi, Shine

C. Standardize, Sort, Sustain, Shine, Set-in-Order

D. Sort, Sustain, Sushi, Shine, Standardize

E. Shine, Standardize, Sustain, Set-In-Order, Salami

The five phases of 5S are Sort, Set-in-order, Shine, Standardize, and Sustain in that order.

2. In the Set-In-Order phase, where should   tools be stored that are used daily?

A. In personal tool boxes where they won’t be stolen

B. At the point of use

C. Where the supervisor can keep an eye on them

D. In a company owned locking cabinet

Tools that are used daily should be store at their point of use.

3. Set-In-Order reduces what wastes?

A. Excess Motion

B. Human Frustration

C. Searching Waste

D. Productivity

E. Excess Inventory

Set-in-Order does not reduce productivity, but increases it. Productivity is not a waste either.

4. Which phase of 5S are you in when you clean machines, windows, floors etc.

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

5.  Which one is NOT a benefit of Shine?

A. Less production downtime

B. Happier employees

C. Improved quality

D. Inventory reduction

E. Customer satisfaction

Shine, or cleaning does not reduce inventory levels. Sort and Set-in-Order will help reduce inventory.

6.  Which is not a benefit of Sort?

A. Reduce the waste of searching

B. Reduced set-up times

C. Increased productivity

D. Improved machine dependability

E. Improved safety

Sorting will not have an effect on machine dependability.

7. What phase of 5S are we talking about when we regulate; how we color code our tools, how we use the red tag system, or the approach we take to problem solving when we have problems with 5S?

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

Standardize is the phase where we set up color code schemes and many other standardized approaches that can be used throughout the company.

8.  5S is easy to implement and sustain so you can enjoy the benefits forever.

A. True

B. False

5S is not easy to implement and even harder to sustain. This is why most companies have failed to implement 5S properly.

9. In which step of Five S we establish a method of storage for each item, which is easy to see, pick and place with X, Y alignment.

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

10. While implementing Five – S, Red tagging is most frequently applied in which ‘S’?

a)     Sorting

b)    Set in Order

c)     Shine

d)    Sustain