Final Practice KT 69:NCQC 2017

1.   The most crucial breakthrough in the modern Quality movement came in year________.

2.   A mixed group with managers and workmen as members in USA is termed as ___________________.

3.   Name the Quality Guru who was persuaded by JUSE ( Union of Japanese Scientists and Engineers) to join in their Quality Control Reseach Group.

4.   Who created the course entitled ‘How to use experimental data.’

5.   The most important aspect of Quality Circle is making a _________ first.

6.   The success of quality circle will depend upon how well the __________ leads the group.

7.   Dr W A Shewhart introduced Contol Chart using _____________ control level to improve the efficiency to 99.73% level.

8.   A variable is one which _____________ i.e. takes different values.

9.   Data obtained by count of defects, count of occurrences (no. of accidents) etc. can be termed as _________________ data.

10.  Pioneer of modern nursing used ___________ techniques to improve quality of medical.

Answers to be choosen from options given below

Small Group Activity, Charting,  3-Sigma, Attribute, Varies, Leader, Man, Dr K Ishikawa, 1931

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Final Practice – KT 68: NCQC 2017

 

1. To study, if there is any correlation between ‘Months of Experience’ and ‘No. of Errors’ which elementary tool should be used?

A. Histogram

C. Check Sheet

B. Scatter Diagram

D. None of the above

2. Which statement is correct?

A. QC is just problem solving group
B. QC is a forum for discussing matters relating to industrial relation
C. QC is not a forum for grievances or demand
D. Is it necessary that a QC case study should always result in monetary saving

3. A flow diagram  drawn to understand / study the process helps the team to

A.    Create problems

B.    Have an insight into potential bottlenecks

C.    Suggest time needed to solve problem

D.    None of the above

4. Normal variance in the operation of processes is due to:

A.    Common Causes

B.    Special Causes

C.    Assignable Causes

D.    External Causes

5. Discrete variables are also called

A. Frequency distribution
B. Continuous variables
C. Discontinuous Invariables
D. None of the above

6. Pareto Analysis cannot be used

A. To generate a list of problems
B. To evaluate performance after implementation of solutions
C. To select a problem or concern
D. To identify ‘useful many’ problem

7. For which activity Pareto Analysis cannot be used?

A.  To generate a list of problems

B.  To evaluate performance after implementation of solutions

C.  To select a problem or concern

D.  To identify ‘ vital few’ and ‘useful many’ problems

8. What should be examined in a flow Diagram, to seek the opportunities for change/ improvement?

A. Each decision symbol and rework loop

B. Each activity symbol and database symbol

C. Both the above

D. None of the above

9. Who observed that the quality defects are unequal in frequency?

A.    Dr K G Sharma

B.    Dr W E Deming

C.    Dr K Ishikawa

D.    None of the above

10. Which four step formula was suggested by a Quality Guru to control  problems?

A.    Define-Measure-Analyse-Minimise

B.    Plan-Do-Check-Act

C.    Data-Tools-Process-Team

D.    None of the above

 

 

Final Practice – KT 67: NCQC 2017

1. Who observed that the quality defects are unequal in frequency?
A. Dr J M Juran
B. Dr W E Deming
C. Dr K Ishikawa
D. Dr W A Shewhart

2. Who has made the four step of PDCA into six?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Prof. P. C. Mahalanobis

D.    Dr. Genichi Taguchi

3. Who was generally credited with the phrase “Vital few and trivial many”?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Prof. P. C. Mahalanobis

D.    Dr. Genichi Taguchi

4. Which Quality Guru has created the course entitled “How to use Experimental Data” ?

A.    Dr. K. Ishikawa

B.    Dr. J. M. Juran

C.    Dr. W. E. Deming

D.    Mr. K. Ganapathy

5. Who was the first to recognize that variability was a  fact  of  industrial  life  and  that  it  could  be managed  by  the  principles  of  probability  & statistics.

A.    Dr. J. M. Juran

B.    Dr. W. E. Deming

C.    Dr. K. Ishikawa

D.    Dr.W.A.Shewhart

6. Who revised the four steps of PDCA to Six  ?

A.    Dr. W. E. Deming

B.    Dr. K. Ishikawa

C.    Prof. P. C. Mahalanobis

D.    Dr. J. M. Juran

7. Who gave the  14 Points for Quality Improvement to the top management ?

A.    Prof. P.C.Mahalanobis

B.    Dr. J. M. Juran

C.    Dr. W. E. Deming

D.    Dr.W.A.Shewhart

8.  Who expounded the revolutionary concept of quality loss function as the loss imparted by the producer to society from the time the product is shipped?

A.    Dr. Genichi Taguchi

B.    Dr. A. V. Feigenbaum

C.    Prof. P. C. Mahalanobis

D.    Dr. W. E. Deming

9. Who wrote the book “What is Total Quality Control-The Japanese Way”?

A.    Dr. K. Ishikawa

B.    Dr.A.V.Feigenbaum

C.    Dr.Genichi Taguchi

D.    Dr. J. M. Juran

10. Which Quality Guru has created the course entitled “How to use Experimental Data” ?

A. Dr. K. Ishikawa
B. Dr. J. M. Juran
C. Dr. W. E. Deming
D. Mr. K. Ganapathy

Final Practice KT ‘Five-S’ – 66 NCQC 2017

1.    What are the 5 phases of 5S?

A. Shine, Shut-Up, Sustain, Sort, Standardize

B. Sustain, Sort, Standardize, Sushi mi, Shine

C. Standardize, Sort, Sustain, Shine, Set-in-Order

D. Sort, Sustain, Sushi, Shine, Standardize

E. Shine, Standardize, Sustain, Set-In-Order, Salami

The five phases of 5S are Sort, Set-in-order, Shine, Standardize, and Sustain in that order.

2. In the Set-In-Order phase, where should   tools be stored that are used daily?

A. In personal tool boxes where they won’t be stolen

B. At the point of use

C. Where the supervisor can keep an eye on them

D. In a company owned locking cabinet

Tools that are used daily should be store at their point of use.

3. Set-In-Order reduces what wastes?

A. Excess Motion

B. Human Frustration

C. Searching Waste

D. Productivity

E. Excess Inventory

Set-in-Order does not reduce productivity, but increases it. Productivity is not a waste either.

4. Which phase of 5S are you in when you clean machines, windows, floors etc.

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

5.  Which one is NOT a benefit of Shine?

A. Less production downtime

B. Happier employees

C. Improved quality

D. Inventory reduction

E. Customer satisfaction

Shine, or cleaning does not reduce inventory levels. Sort and Set-in-Order will help reduce inventory.

6.  Which is not a benefit of Sort?

A. Reduce the waste of searching

B. Reduced set-up times

C. Increased productivity

D. Improved machine dependability

E. Improved safety

Sorting will not have an effect on machine dependability.

7. What phase of 5S are we talking about when we regulate; how we color code our tools, how we use the red tag system, or the approach we take to problem solving when we have problems with 5S?

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

Standardize is the phase where we set up color code schemes and many other standardized approaches that can be used throughout the company.

8.  5S is easy to implement and sustain so you can enjoy the benefits forever.

A. True

B. False

5S is not easy to implement and even harder to sustain. This is why most companies have failed to implement 5S properly.

9. In which step of Five S we establish a method of storage for each item, which is easy to see, pick and place with X, Y alignment.

A. Sort

B. Set-In-Order

C. Shine

D. Standardize

E. Sustain

10. While implementing Five – S, Red tagging is most frequently applied in which ‘S’?

a)     Sorting

b)    Set in Order

c)     Shine

d)    Sustain

 

Final Practice KT LQC – 65 NCQC 2017

1. Which of the following forms the primary focus for a Lean Quality Circle?

a)     Waste

b)    Quantity

c)     Waste

d)    Quality

2. If a LQC is not satisfied with the output, what should be changed by a team in lean system?

a)     Method of Training of Employees

b)    Human Resources Development

c)     Process

d)    Design of Formats

3. Which lean tools should be used by the management to reduce quality defect, failures of equipment and processing times teams?

a)     JIT

b)    Kaizen

c)     Kanban

d)    Total Productive Maintenance

4. Modular design and standard parts are two elements of product design in lean systems.

a)     True

b)    False

5. Lean purchasing requires frequent bidding by multiple sources to ensure competitive prices.

a)     True

b)    False

6. Lean systems rely on worker specialization to achieve high productivity.

a)     True

b)    False

7. Lowering inventory levels is a tactic to expose quality problems in a lean system.

a)     True

b)    False

8. Storage is considered a waste in a lean system.

a)     True

b)    False

9. A lean system operates with fewer resources as compared to traditional systems.

a)     True

b)    False
10. Lean systems use a “push” approach to operations to quickly get output to their customers.

a)     True

b)    False

KNOWLEDGE TEST 64 – NCQC 2017

1. When production volume increases in a cellular manufacturing system where costs are assigned using cycle time,

a. product unit cost decreases
b. idle capacity cost decreases.
c. a and b.
d. None of these.

2. Which of the following statements is true? Both ABC and JIT

a. place emphasis on simplification.
b. provide more accurate product costs than traditional systems.
c. emphasize quality improvements.
d. all of the above.

3. Which of the following concepts or philosophies do not place emphasis on demand pull production systems?

a. TOC
b. ABC
c. JIT
d. a and b

4. Which of the following include a mechanism to enforce the pace of production line operations?

a. TOC
b. ABC
c. JIT
d. a and c.

5. If the cells in a JIT system are considered departments, then departmental overhead rates are likely to be

a. more accurate in a just-in-time production system than in a traditional production system.
b. more accurate in a traditional production system than in a JIT system.
c. equally accurate or inaccurate in both systems.
d. used in a traditional system but not in a JIT system.

6. The language of JIT includes many terms. Which two of the following terms refer to finding and correcting defects as they occur?

a. kaizen and jidoka.
b. kaizen and kanban.
c. kanban and jidoka.
d. jidoka and autonomation.

7. The value added concept includes the value added by the company’s

a. vendors.
b. production activities.
c. distribution activities.
d. vendors, production activities & distribution activities.

8. Which of the following concepts or techniques is not (are not) consistent with a JIT production system?

a. Using a computerized production scheduling and control system.
b. Using statistical process control at the operator level.
c. Using cross trained workers to perform multiple tasks.
d. a and b.

9. Which of the following is least likely to be part of a changeover from a traditional manufacturing system to a cellular manufacturing system?

a. Dedicating the production line to one or a few similar products.
c. Retraining production workers to perform multiple tasks.
d. Increasing the number of cost allocations.
e. Placing greater emphasis on cooperation and teamwork.

10. The value chain concept refers to the linked set of value adding activities performed

a. within an organization.
b. within an organization, plus the capital added by stockholders.
c. from suppliers through an organization’s production activities.
d. from suppliers through an organization’s customer service activities.

 

 

 

 

KNOWLEDGE TEST 63 – NCQC 2017

1. A JIT production system would probably include an emphasis on

a. maximizing the quantity of output at each operation.
b. decentralizing support services.
c. production authorizations that pull products through the factory.
d. b and c.

2. In a JIT production system, a production operation is authorized when

a. when an authorization is obtained from a downstream operation.
b. when the production worker is at the work station.
c. when an authorization is obtained from an upstream operation.
d. when the team leader is ready.

3. Which of the following represent characteristics of a JIT accounting system?

a. Batching vendor deliveries before recording in the accounting records.
b. Increasing the traceability of costs with fewer cost pools.
c. Using backflush cost systems.
d. all of the above.

4. A JIT production system would not include an emphasis on

a. the quantity of individual output.
b. producing products as needed by the next stage.
c. decentralization of support services.
d. a and b.

5. Overhead allocations are likely to be

a. more accurate in a traditional production system than in a cellular production system.
b. more accurate in a cellular production system than in a traditional production system.
c. equally accurate or inaccurate in both systems.
d. used in a traditional system but not in a cellular system.

6. Which of the following is not considered to be a tool useful in supporting continuous improvement by advocates of JIT?

a. Pareto diagrams.
b. Statistical control charts.
c. Plan-do-check-action cycles.
d. Accounting variance analysis.

7. Departmental overhead rates are likely to be

a. more accurate in a just-in-time production system than in a traditional production system.
b. more accurate in a traditional production system than in a JIT system.
c. equally accurate or inaccurate in both systems.
d. used in a traditional system but not in a JIT system.

8. Which of the following concepts or practices is (are) incompatible with JIT?

a. local (e.g., department) optimization.
b. the economic order quantity model.
c. inspect once at the end of the process
e. all of the above.

9. Which of the following concepts or techniques is (or are) consistent with a JIT production system?

a. Using production authorizations from upstream operations.
b. Empowering production line workers to stop production to fix problems.
c. Using specialized workers to perform a single task.
d. a and b.

10. Which of the following represent manual systems designed to support continuous flow manufacturing?

a. JIT’s kanban system.
b. TOC’s OPT system.
c. An ABC system.
d. a and b.