Knowledge Test 28

1. What does ‘Run’ signify in control chart?
a) Three point occur on one side of the control chart
b) No points occur on one side of the control chart
c) Seven or more points occur continuously on one side of the control chart
d) None of the above

2. Which century is considered the golden age of graphical methods?
a) Eighteenth
b) Nineteenth
c) Twentieth
d) Twenty First

3. The purpose of Pareto Analysis is:
a) Identify Root Causes
b) Distinguish between vital few and useful many
c) Distinguish between vital many useful few
d) None of the above

4.Is there any chance to become a cause as root cause, which is not root cause at present for the problem?
a) No
b) Yes
c) Never
d) Always

5. Histogram is not used for:
a) Assessing the process capability
b) Assessing the conformance to specification
c) Assessing the spread in the process
d) Assessing the vital few causes

6. Even though C & E diagram is a verbal tool it has been recognized as a statistical tool by  :
a) JSI (Japanese Standards Institute)
b) JUSE
c) JIPM
d) Kei Dan Ren

7. Cause and effect diagram is:
a) Relation between variations
b) Relation between cause and effect
c) Difference between causes
d) Relation between two problems

8. In a scatter diagram, the closeness of the points to a central line indicates
a) Positive Correlation
b) Negative Correlation
c) Lower Correlation
d) Higher Correlation

9. In ‘Root cause analysis’ step in problem solving. Quality Circle follow:
a) Why Why analysis
b) Validation of causes
c) Pareto Analysis
d) Stratification

10. Which one is not true for Quality Circle meeting?
a) Helps in generating lot of ideas
b) Helps in arriving at consensus decisions
c) Helps the ago satisfaction of a few members
d) Helps in better team involvement in implementations.

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Knowledge Test 27

1. For correct data analysis representative sampling is recommended. This means
a) Only best pieces should be sampled
b) Only worst piece should be samples
c) Samples covering the overall population of interest should be sampled
d) None of the above

2. Five political parties are standing for election. An agency  has  conducted  an  opinion  poll  on  a sample basis and collected information on all the parties  regarding  “for”  or  “against” .  Which graphical representation would best depict all the above information in one graph ?
a) Radar Graph
b) The float graph
c) Pyramid Graph
d) Strata Graph

3. Which  one  of  the  following  charts  is  not  an attribute control chart  :
a) Number defective np chart
b) X-R Chart
c) Percentage defective chart
d) No. of defects c chart

4. What will be the angle for representing Rs.  4000/ as travelling expenses out of total expenditure of Rs. 80,000/- on a pie graph?
a)180
b) 160
c) 240
d) 320

5. For showing relative portion of the various components, which of the commonly used graphs that will be useful?

a) Pie Graph
b) Radar Graph
c) Pareto Diagram
d) Histogram
6. For showing relative improvement in various topicsof  PST  and  the  area  where  improvement  is required, which type of graph to be used  ?
a) Radar Graph
b) Graph
c) Brain storming
d) Stratification
7. In which tool/technique compound graph is used ?
a) Pareto Diagram
b) Graph
c) Brain storming
d) Stratification
8. In X-R Chart, the value of X = 79.972 gms. No. of observations are  25, average moving range R  =3.382, value of d2 = 1.128, What will be the value of standard deviation  ?
a) 3
b) 3.13
c) 3.133
d) 3.123
9. In X-R chart, the value of X = 72.972 gms. No. of observations are  25, average moving range R =3.384, value of d2  =  1.128, what will be the value of UCL ?
a) 81.972
b) 82.927
c) 83.972
d) 84.972
10. Alex Osborn has given the technique of
a) Graph
b) Brain storming
c) Stratification
d) Histogram

Knowledge Test 26

1. Answer the next four questions based on following set of data “13, 18, 13, 14, 13, 16, 14, 21, 13”
The Mean of the above data is:
A. 15
B. 12
C. 14
D. 13
2. The Median of the above data is:
A. 14
B.  30
C. 12
D. 10
3. The Mode of the above data is:
A. 13
B. 10
C. 14
D. 8
4. The Range of the above data is:
A. 8
B. 12
C. 22
D. 18
5. Dr. J. M. Juran defined quality as?

  1. Fitness for use
  2. Zero Defect
  3. Customer Requirement
  4. Universal Use

6. Who has made the four step of PDCA into six?

  1. Dr. K. Ishikawa
  2. Dr. J. M. Juran
  3. Prof. P. C. Mahalanobis
  4. Dr. Genichi Taguchi

7. Which type of variation occurs when a process is in control?

  1. Nornal
  2. Abnornal
  3. Assignable
  4. Random

8. What is the first stage in any quality improvement initiative ie Quality Circles Concept?

  1. Management Commitment
  2. Budget Plan
  3. Training
  4. Associates Involvement

9. Who was generally credited with the phrase “Vital few and trivial many”?

  1. Dr. K. Ishikawa
  2. Dr. J. M. Juran
  3. Prof. P. C. Mahalanobis
  4. Dr. Genichi Taguchi

10. What is root cause analysis?

  1. Something a gardener would use
  2. A problem solving technique
  3. One of the seven Quality Circle tools
  4. Part of FMEA

Knowledge Test 25

1. Answer the next four questions based on following set of data “13, 18, 13, 14, 13, 16, 14, 21, 13”
The Mean of the above data is:
A. 15
B. 12
C. 14
D. 13
2. The Median of the above data is:
A. 14
B.  30
C. 12
D. 10
3. The Mode of the above data is:
A. 13
B. 10
C. 14
D. 8
4. The Range of the above data is:
A. 8
B. 12
C. 22
D. 18
5. Dr. J. M. Juran defined quality as?

  1. Fitness for use
  2. Zero Defect
  3. Customer Requirement
  4. Universal Use

6. Who has made the four step of PDCA into six?

  1. Dr. K. Ishikawa
  2. Dr. J. M. Juran
  3. Prof. P. C. Mahalanobis
  4. Dr. Genichi Taguchi

7. Which type of variation occurs when a process is in control?

  1. Nornal
  2. Abnornal
  3. Assignable
  4. Random

8. What is the first stage in any quality improvement initiative ie Quality Circles Concept?

  1. Management Commitment
  2. Budget Plan
  3. Training
  4. Associates Involvement

9. Who was generally credited with the phrase “Vital few and trivial many”?

  1. Dr. K. Ishikawa
  2. Dr. J. M. Juran
  3. Prof. P. C. Mahalanobis
  4. Dr. Genichi Taguchi

10. What is root cause analysis?

  1. Something a gardener would use
  2. A problem solving technique
  3. One of the seven Quality Circle tools
  4. Part of FMEA

Knowledge Test 24

1. Mode, Median, and Mean are three measures of:
A. Central tendency
B. Upper tendency
C. Situational tendency
D. Lower Central tendency
2. Another name for arithmetic mean is
A. Average
B. Median
C. Middle
D. Mode
3. The middle of a sorted data set is known as
A. Median
B. Mean
C. Mode
D. Average
4. In a set of data Mode is
A. the most frequent data observation
B. the least frequent data observation
C. the middle data observation
D. the last data observation
Answer the next four questions based on following set of data “8, 9, 10, 10, 10, 11, 11, 11, 12, 13
5. The Mean of the above data is: 10.5
A. 10.5
B. 11.5
C. 12.5
D. 13.5

6. The Median of the above data is: 10.5
A. 10.5
B. 11
C. 21
D. No Median

7. The Mode of the above data is:
A. 10
B. 11
C. 10 & 11
D. No Mode

8. The Range of the above data is:
A. 5
B. 8
C. 9
D. 10
9. When process is under control which type of variation occurs?

A. Random
B. Abnormal
C. Continuous
D. Discontinuous
10. The process mapping is a ______ diagram.
A. Work flow
B. Material Flow
C. Box Plot
D. None of the above

Knowledge Test 23

1. A lean system operates with fewer resources than traditional systems do.
     a. True
b. False

2. Lean systems use a “push” approach to operations to quickly get output to their customers.
a. True
     b. False

3. Kanban is a visual system for controlling production.
     a. True
b. False

4. Modular design and standard parts are two elements of product design in lean systems.
     a. True
b. False

5. The ultimate objective in JIT objective is to minimize the amount of inventory on hand.
a. True
b. False

6. Using small lot sizes reduces the flexibility of a system.
a. True
b. False

7. Kaizen relates to continuous improvement.
     a. True
b. False
8. Lowering inventory levels is a tactic to expose quality problems in a lean system.
     a. True
b. False

9. Lean purchasing requires frequent bidding by multiple sources to ensure competitive prices.
a. True
b. False

10. JIT II is associated with vendor-managed inventory.
     a. True
b. False

11. Inventory is considered a waste in a lean system.
     a. True
b. False

12. Lean systems rely on worker specialization to achieve high productivity.
a. True
b. False

13. A special invitee/ guest gets special power during brainstorming to curtail ideas/ mould ideas given by circle members.

a.True

b. False

14. A special invitee/ guest does not get special power during brainstorming to curtail ideas/ mould ideas given by circle members.

a. True

b. False

15. Brainstorming tool typically has 3 techniques/ methods to be conducted.

a. True

b. False

Knowledge Test 22

1.  Who is known as the man who discovered quality?

  1. Dr. W. A. Shewhart
  2. Dr. J. M. Juran
  3. Dr. W. E.Deming
  4. Dr. K.Ishikawa

2. According to Dr. J. M. Juran whose responsibility is it to watch the changing trends in the market?

  1. Workers
  2. R & D department
  3. The Marketing dept.
  4. The Top Management

3. Who was the first to recognize that variability was a  fact  of  industrial  life  and  that  it  could  be managed  by  the  principles  of  probability  & statistics.

  1. Dr. J. M. Juran
  2. Dr. W. E. Deming
  3. Dr. K. Ishikawa
  4. Dr.W.A.Shewhart

4. Who revised the four steps of PDCA to Six  ?

  1. Dr. W. E. Deming
  2. Dr. K. Ishikawa
  3. Prof. P. C. Mahalanobis
  4. Dr. J. M. Juran

5. Who gave the  14 Points for Quality Improvement to the top management ?

  1. Prof. P.C.Mahalanobis
  2. Dr. J. M. Juran
  3. Dr. W. E. Deming
  4. Dr.Genichi Taguchi

6.     During  which  period  Prof .  Mahalanobis  was  a member   of   the   planning   commission   of Government of India ?

  1. 1955-56
  2. 1941-45
  3. 1945-48
  4. 1950-55

7.  Dr. J. M. Juran encompassed Quality Planning. Quality Control & Quality Improvement into one word, it is

  1. Juran’s Trilogy
  2. Quality Trilogy
  3. Quality Triple
  4. Quality Tripod

8.  Who expounded the revolutionary concept of quality loss function as the loss imparted by the producer to society from the time the product is shipped?

  1. Dr. Genichi Taguchi
  2. Dr. A. V. Feigenbaum
  3. Prof. P. C. Mahalanobis
  4. Dr. W. E. Deming

9. Who wrote the book “What is Total Quality Control-The Japanese Way”?

  1. Dr. K. Ishikawa
  2. Dr.A.V.Feigenbaum
  3. Dr.Genichi Taguchi
  4. Dr. J. M. Juran

10. Highest value of  610 observations of a Biscuit packet  is 102.50 gm .  Least  count  to  scale  by which weight of packets are taken is  0.05 gm. If the range is  1.55gm, calculate the second-class interval ?

  1. 101.085 – 101.245
  2. 100.085 – 101.245
  3. 102.085 – 101.245
  4. 104.085 – 101.245