NCQC 2015: 1st Level Knowledge Test



  1. Which presentation techniques are used to show facts and also to separate the ‘useful many’?
  2. To identify the priority areas how many types of Pareto Analysis can be made and on what basis?
  3. ______________ limits are based strictly on the variation in a manufacturing process.
  4. If ranges are in control but much of the product is outside the specification it may be because of large _________________ variation.
  5. Name the specific type of graphical device used to control quality characteristics when it may not be possible to measure them on a quantitative basis.
  6. Collection of required information in figures for Statistical Analysis is known as ______________.
  7. Which four-step formula was suggested by a famous quality Guru to control or minimise problem?
  8. Out of Elementary Seven Tools which one can be used for generating a list of problems?
  9. To study if there is any relationship between ‘Overtime’ and ‘Number of Errors’ suggested tool is ______________.
  10. Like Pareto Diagram in which facts presentation method ‘others’ or ‘miscellaneous’ segment is shown at the end?
  11.  Name the diagram which is used in case of a revision / improvement in sequence of activities of a service being provided.
  12. For beginners it is difficult to systematically arrange cause, sub-cause, sub-sub cause etc, in that case which type of cause and effect diagram should be used to for mapping out all the possible causes.
  13. For circles apart from collection of facts, what is needed to prove or disprove the possible cause listed in a cause and effect diagram
  14. For efficient functioning of quality circles knowledge and practice of _______________ thinking is must.
  15. In our problem solving efforts identification of the most frequently occurring _____________ is necessary for taking suitable counter measures.
  16. Application of what should be ensured by the facilitator from the stage of generation of list of problems?
  17. You can derive happiness in belonging to a group and working together through _____________.
  18. Taking up the assigned role seriously, based on the action plan, will help in making __________________ successful.
  19. Which step of Five-S concept is used to make the workplace clean by eliminating dirt and dust?
  20. Determination of the type of storage system and layout is a result of which ‘S’ in Five-S concept.