KT 63: NCQC – 2021

1. What should be examined in a flow Diagram, to seek the opportunities for change/ improvement?
A. Each activity symbol and rework loop
B. Each  decision symbol and database or document symbol
C. Both the above
D. None of the above

2. Which graph or tool is used for singling out the really serious problem from all the lesser ones?
A. Brainstorming                              C. Bar Diagram
B. Histogram                                      D. Pareto Diagram

3. Apart from understanding / studying the process, for what other purpose a flow diagram can be used?
A. Create problems
B. Showing changes made in process after solving the problem in step 11.
C. Suggest time needed to solve problem
D. None of the above

4. Which tool is used to simplify collection of data with minimum chances of errores and effort.?
A. Check Sheet                              C. Check List
B. Affinity Diagarm                     D. Matrix Diagram

5. Which Quality tool is not a part of data collection technique?
A. Data Sheets                               C. Frequency Tables
B. Check sheets                             D. Bar Graph

6. Which tool can be used to present the sequence of steps that we perform to produce some output?
A. Check Sheet                              C. Stratification
B. Brainstorming                         D. Flow Diagram

7. Which presentation technique is used to show facts and also separate ‘vital few’ from ‘useful many’?
A. Pictorial Graphs                    C. Fishbone Diagram
B. Pareto Diagram                     D. Line Graph

8. For which activity Pareto Diagram should not be used?
A. To generate a list of Causes
B. To evaluate performance after implementation of solutions
C. To select a problem or concern
D. To identify ‘ vital few’ and ‘useful many’ problems

9. What is the name of the symbol ‘O’ (for example ©) in flow diagram?
A. Connector                               C. Decision
B. Terminal                                 D. Activity

10. Which graph/diagram helps teams to identify and focus on the vital few factors?
A. Bar                                                 C. Cause and Effect Diagram
B. Pareto Diagram                           D. Line Graph

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