KT 74: NCQC – 2021

1. The Rectangle symbol in Flow diagram is used for showing
A. Connector
B. Decision
C. Terminal
D. Activity

2. For drawing Pareto Diagram, data has to be arranged in:
A. Ascending order
B. Increasing order
C. Any order
D. None of the above

3. Cause and Effect Diagram is used organise
A. Actual Causes
B. Only Sub Causes
C. Only Root Causes
D. All Possible Causes or Sub-causes

4. Which graph is more suitable for presenting temperature of day from 6am to 6pm.
A. Bar Graph
B. Pareto Diagram
C. Line graph
D. Radar Chart

5. Data obtained by count of defects, count of occurrences i.e. no. of accidents etc. can be termed as _________________ data.
A. Quality
B. Variable
C. Accidental
D. None of the above

6. Dr. W. A. Shewhart introduced Control Charts using _________ control level to improve the efficiency to 99.73% level.
A. 2 Sigma
B. 3 Sigma
C. 4 Sigma
D. 6 Sigma

7. Which of the below is not an intangible benefit?
A. Sale Development
B. Reduction in defective components
C. Saving of man Hours
D. None of the above

8. An activity that transforms or shapes raw materials or information to meet customer needs can be termed as
A. Value addition
B. Value multiplication
C. Quality Improvement
D. None of the above

9. In flow diagram which symbol indicates a single step in the process?
A. Decision box
B. Terminal symbol
C. Activity symbol
D. None of the above

10. For quality improvement and cost reduction, eliminate the 3-M’s which are –
A. Murd, Murda, Muri
B. Man, Machine, Method
C. Muda, Mura, Muri
D. Motion, Mistake, Movement

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