1. Who selects the leader of Quality Circle?
a. QC Members
b. Facilitator
c. Coordinator
d. Steering Committee
2. Who chooses the Facilitator of Quality Circle?
a. QC Members
b. QC Leader
c. Coordinator
d. Steering Committee
3. Which of the statement is not true for Quality Circles?
a. Small group consisting of first line employees
b. Operate autonomously
c. Utilize Quality techniques
d. Solve the problems given by the management
4. Name the person who pioneered Quality Control Circle Concept in Japan.
5. Which statement is correct?
a. QC is just problem solving group
b. QC is a forum for discussing matters relating to industrial relation
c. QC is not a forum for grievances or demand
d. Is it necessary that a QC case study should always result in monetary saving
6. The leader of the Quality Circle should be selected by the facilitator
a. True
b. False
7. Which one is not the responsibility of the leader?
a. Conduct meting regularly
b. Involve al the team members
c. To organise steering committee meeting
d. Take the team towards goal
8. Which of the statement is not true for Quality Circles?
a. A Small group
b. For self and mutual development
c. Is a part of TQM
d. For Solving organisational problems
9. Whose responsibility is to monitor meetings of Quality Circles periodically and regularly and suggest corrective action needed?
10. A accounts officer wants to explain the process for ‘From applying to disbursal of loan’ explaining movement of loan application in various departments till disbursal. Which type of Flow Diagram should be used by him?
Q-Edge 