KT 41: NCQC – 2021

Identify the correct Answers for following questions.

1. A cause and effect diagram is useful
A. To examines why something happened
B. To examine might happen by organizing potential causes into smaller categories.
C. For showing relationships between contributing factors
D. All above

2. A commonly used tool in root case analysis is
A. Brainstorming
B. Fishbone Diagram
C. Bar Graph
D. None of the above

3. Bar graphs and line graphs are different
A. In values of scale at x, y intersection
B. Conditions for x axis
C. Both above
D. In visual depiction only – bar chart can be used instead of line chart and vice versa

4. Which of these quality gurus introduced the concept of Control Charts?
A. Taguchi
B. Juran
C. Shewhart
D. Crosby

5. Which of the following quality gurus is associated with a list of 14 points?
A. Deming
B. Shewhart
C. Crosby
D. Ishikawa

6. Normal variance in the operation of processes is due to:
A. Common Causes
B. Special Causes
C. Assignable Causes
D. External Causes

7. A problem definition should include
A. A control chart
B. Names of members of the team
C. What the problem is and what it is not
D. Who was operating the machine that day

8. A service cannot be
A. Stored
B. Inspected
C. Targeted
D. Appraised

9. Assignable cause occurs:
A. Infrequently
B. In an unpredictable manner
C. Both above
D. None above

10. In a Scatter Diagram if a value is repeated ‘n’ times, it’s repetition is depicted by:
A. Red colour
B. Encircling the data point on the diagram ‘n’ times
C, Encircled twice maximum
D. None of the above

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