KT 35: NCQC – 2021

1. Alex Osborn has given the technique of
A. Graph
B. Brain storming
C. Stratification
D. Histogram

Answer the next four questions ( 2 to 5 ) based on following set of data “13, 18, 13, 14, 13, 16, 14, 21, 13” –

2. The Mean of the above data is:
A. 15
B. 12
C. 14
D. 13

3. The Median of the above data is:
A. 14
B. 30
C. 12
D. 10

4. The Mode of the above data is:
A. 13
B. 10
C. 14
D. 8

5. The Range of the above data is:
A. 8
B. 12
C. 22
D. 18

6. Dr. J. M. Juran defined quality as?
A. Fitness for use
B. Zero Defect Zero Effect
C. Customer Requirement
D. Value for money

7. Who has made the four step of PDCA into six?
A. Dr. Genichi Taguchi
B. Dr. J. M. Juran
C. Prof. P. C. Mahalanobis
D. None of the above

8. Which type of variation occurs when a process is in control?
A. Speciasl
B. Abnornal
C. Assignable
D. Random

9. What is the first stage in any quality improvement initiative ie Quality Circles Concept?
A. Management Commitment
B. Budget Plan
C. Training
D. Associates Involvement

10. Who was generally credited with the phrase “Vital few and useful many”?
A. Dr. K. Ishikawa
B. Dr. Genichi Taguchi
C. Prof. P. C. Mahalanobis
D. None of the above

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