1. Problem is a visible performance deficiency in an important manufacturing, service, or business process.
a. True
b. False
2. A project is a problem scheduled for solution.
a. True
b. False
3. Scatter Diagram is used for examining relationship between two variables, nature and strength of relationship between process factors and product quality.
a. True
b. False
4. Mr Arun Kumar wants to know the trend in defective parts during the last thirty working days in fuel tanks. A pie graph is the most suitable type of graph.
a. True
b. False
5. All the people in the team can contribute to the creation of a Fishbone Diagram.
a. True
b. False
6. If the graph / chart do not tell the story by itself, check the design, labels, and titles to see if they can be improved.
a. True
b. False
7. Flow diagram cannot be used to develop a common understanding of a manufacturing of service process.
a. True
b. False
8. Pareto Diagram can be used to check performance after a solution has been implemented.
a. True
b. False
9. After completing the Cause & Effect Diagram the team will immediately know what causes the problem.
a. True
b. False
10. In flow diagram the data symbol represents electronically stored information pertinent to the process.
a. True
b. False
Q-Edge 