1. The process capability is calculated as
a) (USL-LSL)/3σ
b) (USL+LSL)/3σ
c) (USL-LSL)/6σ
d) (USL+LSL)/6σ
Where USL=Upper specification limit, LSL=Lower specification limit

2. According to Deming, Quality problems are
a) Due to management
b) Due to method
c) Due to machine
d) Due to material

3. POK stands for
a) Product ordering Kanban
b) Process Ordering Kanban
c) Production Ordering Kanban
d) Plan Ordering Kanban

4. Five political parties are standing for election. An agency has conducted an opinion poll on a sample basis and collected information on all the parties regarding “for” or “against” . Which graphical representation would best depict all the above information in one graph ?
a) Radar Graph
b) The float graph
c) Pyramid Graph
d) Strata Graph

5. Which one of the following charts is not an attribute control chart :
a) Number defective np chart
b) X-R Chart
c) Percentage defective chart
d) No. of defects c chart

6. What will be the angle for representing Rs. 8000/ as travelling expenses out of total expenditure of Rs.1,60,000/- on a pie graph?
a) 180
b) 160
c) 240
d) 320

7. For showing relative portion of the various components, which of the commonly used graphs that will be useful?
a) Pie Graph
b) Radar Graph
c) Pareto Diagram
d) Histogram

8. For showing relative improvement in various topics of PST and area where improvement is required, which type of graph should be used ?
a) Radar Graph
b) Compound Graph
c) Brain storming
d) Stratification

9. In which tool/technique two different types of graphs are used ?
a) Pareto Diagram
b) Surface Chart
c) Scatter Diagram
d) Stratification

10. Which of the following is responsible for quality objective?
a) Top Management
b) Middle Management
c) Junior Management
d) All of the above

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