1. Which type of variation occurs when a process is stable and in control?
A. Abnormal cause
B. Specific Cause
C. Common Cause
D. Special cause
2. What is the first stage in any quality improvement initiative i.e. Quality Circles Concept?
A. Commitment of Top Management
B. Commitment of Coordinator
C. Planning Training by external Agency
D. Awareness Sessions for Associates
3. Who was generally credited with the phrase “Vital Few and Trivial Many”?
A. Dr. K. Ishikawa
B. Dr. J. M. Juran
C. Dr M. P. Mohpatra
D. JUSE
4. What is root cause analysis?
A. One of the Elementary tools
B. A problem solving technique
C. One of the new seven QC tools
D. Part of PAAP
5. The Mean of the “2, 4, 8, 14” data is:
A. 7
B. 12
C. 8
D. 2
6. The Median of the “60, 63, 64, 65, 67, 68, 69” data is:
A. 63
B. 65
C. 65.5
D. 68
7. The Mode of the “19, 8, 29, 35, 19, 28,15” data is:
A. 8
B. 18
C. 19
D. There is no Mode
8. The range of the “1, 2, 4, 7” data is:
A. 2
B. 4
C. 6
D. There is no range
9. As per Dr. Juran what to be added in evolutionary progress to achieve revolutionary progress?
A. Continuous Improvements
B. Wobbly Improvements
C. Looped Improvements
D. Sporadic Improvements
10. Which Tool/technique should be used by QC to select a problem?
A. Pareto Diagram
B. New Seven Tools
C. Control Chart
D. None of the above
Q-Edge 