1. Which of the below is not an intangible benefit?
A. Sale Development
B. Reduction in defective components
C. Saving of man Hours
D. None of the above
2. An activity that transforms or shapes raw materials or information to meet customer needs can be termed as?
A. Value addition
B. Value multiplication
C. Quality Improvement
D. None of the above
3. In flow diagram which symbol indicates a single step in the process?
A. Decision box
B. Terminal symbol
C. Activity symbol
D. None of the above
4. For quality improvement and cost reduction, eliminate the 3-M’s which are?
A. Murd, Murda, Muri
B. Man, Machine, Method
C. Muda, Mura, Muri
D. Motion, Mistake, Movement
5. Term 3G stands for?
A. Gemutlich, Gendarme, Genchi
B. General, Gynaecologist, Gentleman
C. Genchi, Gentlefolk, Genjitsu
D. Genchi, Genbutsu, Genjitsu
6. What does ISO stands for?
A. Indian Standards for Organizations
B. International Organization of Standards
C. International Organization for Standardization
D. International Standards Organization
7. Which QC Toll is used to show facts and also separate the ‘vital few’ & ‘useful many’.?
A. Pictorial Graphs
B. Fishbone Diagram
C. Pareto Diagram
D. Line Graph
8. While drawing Scatter Diagram repetition of a value (‘n’ times) its is depicted by?
A. Red colour
B. Encircling the data point on the diagram ‘n’ times
C. Encircled twice maximum
D. None of the above
9. The difference between the highest and the lowest readings in a sample of observations is called?
A. Range
B. Deviation
C. Standard deviation
D. Average
10. Which of the following chart(s) should be drawn in square shape?
A. Pareto
B. Scatter diagram and
C. Histogram
D. All above