1. Quality control does not apply to
A. Drawing flow charts
B. Drawing control charts
C. Idea generation
D. PTA meetings
2. Graph which shows changes over a specific time period is called
A. meridian graph
B. pie graph
C. line graph
D. bar graph
3. A problem definition should include
A. A control chart
B. Names of members of the team
C. What the problem is and what it is not
D. Who was operating the machine that day
4. In Line Graph, y-axis represents
A. time period in years
B. subject of measurement
C. time period in days
D. time period in minutes
5. According to Deming, Quality problems are
A. Due to management
B. Due to method
C. Due to machine
D. Due to material
6. The Range of the above data is:
A. 8
B. 12
C. 20
D. 16
7. Who taught quality control to the Japanese after World War II ?
A. Dr.W. A. Shewhart
B. Dr. Deming
C. Dr. A. V. Feigenbaum
D. Philips Crosby
8. Which type of variation occurs when a process is in control?
A. Nornal
B. Routine
C. Assignable
D. Common
9. For drawing Pareto Diagram, data has to be arranged in:
A. Ascending order
B. Descending order
C. Downward order
D. Either B or C
10. A service cannot be
A. Stored
B. Inspected
C. Targeted
D. Appraised
Q-Edge 