Final Practice KT 71 – NCQC 2017

1. Who taught quality control to the Japanese after World War II ?

A.    Dr.W. A. Shewhart

B.    Dr. Deming

C.    Dr. A. V. Feigenbaum

D.    Philips Crosby

2. Quality is “Fitness for use” who defined it this way

A.    Ichiro Ishikawa

B.    Dr. K.Ishikawa

C.    Prof. P.C.Mahalanobis

D.    Dr.J.M.Juran

3. Range of 1, 2, 3, 4, 5 is

A.    5

B.    4

C.    3

D.    2

4. Six Sigma implies

A.    A statistical method

B.    A trouble-shooting method

C.    Teams are effective

D.    3 defects per million in output

5. Cause-effect diagram is used in

A.    Problem identification

B.    Field visits

C.    Vendor surveys

D.    Problem analysis

6. Problem definition requires

A.    Flow charting the process

B.    Monitoring customer complaints

C.    Knowing how to draw control charts

D.    Team meetings

7. Flow charts indicate

A.    Causes of process variation

B.    The kind of forms to fill out

C.    Who reports to whom

D.    How inputs get processed into outputs

8. In Flow Diagram the symbol ‘Օ’ is called

A.    Connector

B.    Decision

C.    Terminal

D.    Activity

9. For drawing Pareto Diagram, data has to be arranged in:

A.    Ascending order

B.    Descending order

C.    Any order

D.    None of the above

10. PDCA cycle other name is associated with?

A.  Dr. J. M. Juran

B.  Dr. A. V. Feigenbaum

C.  Dr. W. E. Deming

D.  Dr. Genichi Taguchi


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