Knowledge Test 39 for NCQC 2017

1. Mode, Median, and Mean are three measures of:

A. Central tendency

B. Upper tendency

C. Situational tendency

D. Lower Central tendency
2. Another name for arithmetic mean is

A. Average

B. Median

C. Middle

D. Mode

3. The Mode of the above data is:
A. 10                                        B. 11
C. 10 & 11                                 D. No Mode

4. The Range of the above data is:
A. 5                                          B. 8
C. 9                                          D. 10

5. When process is under control which type of variation occurs?

A.    Random                              B. Abnormal

B.    Continuous                         D. Discontinuous

6. The process mapping is a ______ diagram.

A.    Work flow               B. Material Flow

B.    Box Plot                 D. None of the above

7.  Who is known as the man who discovered quality?

A. Dr. W. A. Shewhart
B. Dr. J. M. Juran
C. Dr. W. E.Deming
D. Dr. K.Ishikawa

8. According to Dr. J. M. Juran whose responsibility is it to watch the changing trends in the market?

A. Workers
B. R & D department
C. The Marketing dept.
D. The Top Management

9. Who was the first to recognize that variability was a  fact  of  industrial  life  and  that  it  could  be managed  by  the  principles  of  probability  & statistics.

A. Dr. J. M. Juran
B. Dr. W. E. Deming
C. Dr. K. Ishikawa
D. Dr.W.A.Shewhart

10.  Dr. J. M. Juran encompassed Quality Planning. Quality Control & Quality Improvement into one word, it is

A. Juran’s Trilogy
B. Quality Trilogy
C. Quality Triple
D. Quality Tripod