Knowledge Test 30

1. Who observed that the quality defects are unequal in frequency?
a. Dr J M Juran                                        b. Dr W E Deming
c. Dr K Ishikawa                                    d. Dr W A Shewhart

2. Data obtained by count of defects, count of occurrences (no. of accidents) etc. can be termed as _________________ data.
a. Attribute                                            b. Variable
c. Both a and b                                       d. None of the above

3. Dr W A Shewhart introduced Control Charts using _____________ control level to improve the efficiency to 99.73% level.
a. 1.5 Sigma                                         b. 2 Sigma
c. 3 Sigma                                            d. 6 Sigma

4. Most of the quality gurus insist upon the effective use of ___________________   to achieve excellence in quality.
a. Problem Solving Teams                     b. Brainstorming
c. Statistical Quality Control                d. None of the above

5. Structured method of brainstorming is used for
a. Finding out solutions and probable resistance
b. Finding work related problems or causes of the problem
c. Both a & b
d. None of the above

6. Identify which statement completes the sentence given below

Chance and assignable causes produce variation, _______________
a. but one has to live with chance causes as well as assignable causes.

b. but one has to live with assignable causes.

c. but chance causes can never be fully eliminated.

d. None of the above
7. In ____________ _____________ , if all the bars or most of the bars are roughly the same height, go for further Stratification.
a. Line Graph                                          b. Activity Chart
c. Pareto Diagram                                 d. None of the above

8. ______ _______ is used to simplify data collection and ensure that no items are omitted when inspecting. 
a. Check Sheet                                        b. Stratification
c. Brainstorming                                    d. Flow Diagram

9. _______ ___________ is used for singling out the really serious problem or cause from among all the lesser ones.
a. Scatter Diagram                                b. Bar Diagram
c. Histogram                                           d. Pareto Diagram

10. A __________________ is a column graph that displays the central tendency, process variability and relative frequency of collected data.
a. Scatter Diagram                                b. Bar Diagram
c. Histogram                                           d. Pareto Diagram

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