1. Mode, Median, and Mean are three measures of:

A. Central tendency

B. Upper tendency

C. Situational tendency

D. Lower Central tendency

2. Another name for arithmetic mean is

A. Average

B. Median

C. Middle

D. Mode

3. The middle of a sorted data set is known as

A. Median

B. Mean

C. Mode

D. Average

4. In a set of data Mode is

A. the most frequent data observation

B. the least frequent data observation

C. the middle data observation

D. the last data observation

**Answer the next four questions based on following set of data “8, 9, 10, 10, 10, 11, 11, 11, 12, 13**

5. The Mean of the above data is: 10.5

A. 10.5

B. 11.5

C. 12.5

D. 13.5

A. 10.5

B. 11.5

C. 12.5

D. 13.5

6. The Median of the above data is: 10.5

A. 10.5

B. 11

C. 21

D. No Median

7. The Mode of the above data is:

A. 10

B. 11

C. 10 & 11

D. No Mode

8. The Range of the above data is:

A. 5

B. 8

C. 9

D. 10

9. When process is under control which type of variation occurs?

A. Random

B. Abnormal

C. Continuous

D. Discontinuous

**10. The process mapping is a ______ diagram.**A. Work flow

B. Material Flow

C. Box Plot

D. None of the above