Knowledge Test 19

1. Lean Quality Circle is a small group comprising of ______________?

1. Non-Executives
2. Executives
3. Senior Officers
4. None of the above

2. Lean Quality Circle are expected to hold ______________________?

1. Informal meetings and at the place / equipment, where problem exists.
2. Formal meeting whenever needed
3. Meetings in Board Room
4. None of the above

3. Frequency of the Lean Quality Circle meeting is ____ ________________?

1. Weekly
2. Daily
3. Once in three day
4. As and when required

4. Lean Quality Circle follow __________________ for solving a problems.

1. 8-D Concept
2. DMAIC Step
3. 12 Problem Solving Steps
4. QC Story – 7 Steps Process

5. Lean Quality Circle was originally developed in

1. Indonesia
2. India
3. Israel
4. Pakistan

6. Flow Diagram is used for:

1. Better understanding of a process
2. Change or introduce new process
3. To amend alter or replace” the process
4. All the above

7. ISO – 14001 gives stress on

1. Plan – Do -check -Act
2. Environmental protection
3. Prevention rather than detection
4. All of the above

8.  Service Assurance is

1. Confidence with customer
2. Customer has trust
3. Employee has knowledge
4. All of the above

9. Following is (are) the phase(s) of intervention

1. Formulation stage
2. Maintenance stage
3. Implementation stage
4. All of the above

10. When cpk is less than one

1. Process is not capable
2. Process is stable
3. Process if highly capable
4. None of the above