For Answers please refer to QCFI publications.
1. Out of the seven elementary problem solving tool, name the tool which is not numerical in nature and at which step of problem solving it is used?
a) Cause & Effect Diagram
b)Pareto Diagram
c) Graph
d) Histogram
2. To present the data and identify which cause is effecting more which problem solving tool is required?
a) Pareto Diagram
b) Graph
c) Histogram
d) Cause & Effect Diagram
3. Out of Seven elementary statistical tools, name the tools which cannot be used in the step “Analysis of the Data”.
a) Cause & Effect Diagram
b) Brainstorming
c) Flow Diagram
d) Affinity Diagram
4. What is the last step in problem solving where graph and control chart can be used?
a) Follow-up & Review
b) Regular Implementation
c) Trial Implementation & check performance
d) Selection of Problem
5. For what purpose, validation of causes is required in the problem solving procedure?
a) To find out root causes
b) To find possible solution
c) To stratify the causes
d) To identify possible resistance
6. Which is the first of its kind in statistical system where verbal information and not numerical data were used for problem analysis?
a) Cause & Effect Diagram
b) Brainstorming
c) Flow Diagram
d) Affinity Diagram
7. Which tool should be used for pictorial representation of data?
a) Graph
b) Brainstorming
c) Flow Diagram
d) Affinity Diagram
8. Why milestone chart to be submitted to coordinator?
a) For follow-up and corrective action
b) For developing solutions
c) For identify problems
d) For selection of problem
9. Study of which offline Quality Control method will help to find out the progress capability at various times ?
a) Histogram
b) Brainstorming
c) Flow Diagram
d) Affinity Diagram
10. What is the process of shaping the human mind called by Dr. K. Ishikawa?
a) Education
b) Study of Human Psychology
c) Hypnotism
d) Human Resources Management
Q-Edge 