KNOWLEDGE TEST 16

 

1. The control chart used for the fraction of defective items in a sample is

1. Range chart
2. Mean chart
3. p-chart
4. c-chart

2. The control chart used for the number of defects per unit is

1. Range chart
2. Mean chart
3. p-chart
4. c-chart

3. The process capability is calculated as

1. (USL-LSL)/3σ
2. (USL+LSL)/3σ
3. (USL-LSL)/6σ
4. (USL+LSL)/6σ

Where USL=Upper specification limit, LSL=Lower specification limit

4. A six sigma process has defect level below ______ defects per million opportunities.

1. 3.4
2. 4.5
3. 5.6
4. 6.7

5. A service cannot be

1. Stored
2. Inspected
3. Appraised
4. Flowcharted

6. A Capable Process

1. Is never outside control limits
2. Meets or exceeds spec requirements
3. Has good management support
4. Is ISO 9000 certified

7. The quality management tool that can be described as “a diagram that rank and displays
defects in order of frequency of occurrence (from left to right)” is a:

1. Control Chart
2. Variable Bar Graph
3. Pareto Diagram
4. Run Chart

8. Which chart is used for keeping a control on the ‘Central tendency’?

1. x-bar chart
2. R-chart
3. P-chart
4. C-chart

9. Which chart is used to look for the control for the ‘dispersion’?

1. x-bar chart
2. R-chart
3. P-chart
4. C-chart

10. The standard deviation and range will give an indication of the

1. Dispersion
2. Central tendency
3. Number of defects
4. All of the above