KNOWLEDGE TEST 8

Knowledge Test

1. Whose quotation is this: “Quality control begins with education and ends with education”.

1. Dr. J. M. Juran
2. Dr. K. Ishikawa
3. Dr. W. E. Deming
4. Prof. P. C. Mahalanobis

2. Best decisions are likely to be arrived at by taking decisions based on:

1. Gut feeling
2. Past experience
3. Sixth sense
4. Appropriate data

3. The difference between the highest and the lowest readings in a sample of observations is called

1. Range
2. Deviation
3. Standard deviation
4. Average

4. Five-S is implemented in shop floor/ office for what reason:

1. To improve the housekeeping
2. To minimize Muda, Muri and Mura
3. To eliminate everything that is not required for the work/ business
4. All above

5. Which of the following charts is sorted in descending order:

1. Pareto
2. Pie chart
3. Histogram
4. None of the above

6. Who is considered to be the Father of Quality Circles?

1. Dr. J. M. Juran
2. Dr. K.  Ishikawa
3. Philip Crosby
4. Dr. W. E. Deming

7. The ideal data sample size for Scatter Diagram should be

1. 30 to 40
2. 0 to5
3. 0 to 20
4. 5 to10

8. The aim of brainstorming should be to generate good …………………….. of ideas.

1. Quality
2. Quantity
3. Relationships
4. None of above

9. Which QC Tool is a group technique for generating new, useful ideas? It uses a few simple rules for discussion that increase the chances of originality and innovation.

1. Brainstorming
2. Discussion
3. Hitch hiking
4. All above

10. Which of the following charts is always a Square:

1. Pareto
2. Scatter diagram and Histogram
3. All above
4. None of the above