**Knowledge Test**

- Who brought two sub steps in the four steps of Deming Wheel?

- Dr. Shigeo Shingo
- Dr. Genichi Taguchi
- Dr. Junil Noguchi
- Dr. K. Ishikawa

- Who has given the statement that “As long as there is a work place, QC Circle activities must be continued”?

- Dr. K. Ishikawa
- Dr. A. V. Feigenbaum
- Dr. Genichi Taguchi
- Dr. J. M. Juran

- For drawing a Pareto diagram, data has to be arranged in:

- Ascending Order
- Descending Order
- Logical order
- Systematic order

- Which presentation technique are used to show facts and also separate the ‘useful many’

- Pictorial Graphs
- Fishbone Diagram
- Pareto Diagram
- Line Graph

- In a Scatter Diagram if a value is repeated ‘n’ times, its repetition is depicted by:

- Red colour
- Encircling the data point on the diagram ‘n’ times
- Encircled twice maximum
- None of the above

- Who observed that the quality defects are unequal in frequency?

- Dr. J. M. Juran
- Dr. W. E. Deming
- Dr. K. Ishikawa
- Dr. W. A. Shewhart

- Data obtained by count of defects, count of occurrences (no. of accidents) etc. can be termed as _________________ data.

- Attribute
- Variable
- Both a and b
- None of the above

- Dr W A Shewhart introduced Control Charts using ______________ control level to improve the efficiency to 99.73% level.

- 1.5 Sigma
- 2 Sigma
- 0.27 Sigma
- None of the above

- Most of the quality gurus insist upon the effective use of _____________ to achieve excellence in quality.

- Problem Solving Teams
- Brainstorming
- Statistical Quality Control
- None of the above

- Structured method of brainstorming is used for

- Finding out solutions and probable resistance
- Finding work related problems or causes of the problem
- Both a & b
- None of the above