A. Identify root causes
B. Determine long term solutions
C. Maintain the gains made with implemented solutions
D. Calculate Cp and Cpk
2. A deliverable of the Improve phase is to:
A. Determine project goals
B. Identify and validate root causes
C. Develop a plan for controlling the implemented solutions
D. None of the above
3. The main purpose of the Improve Phase is to:
A. Develop a SIPOC map
B. Put plans in place to maintain the gains made
C. Identify the critical measures of the process
D. Identify the creative solutions that solve the validated root causes
4. Validation of root cause is made only when which standard(s) is met:
A. There is a statistically significant relationship between the suspected root cause and the effect.
B. The data is normal
C. Knowledge of the process corroborates this causal relationship.
D. Both A and C above
5. Simple graphical displays are used in the Measure phase to:
A.Show baseline information
B.Determine stability
C.Represent central tendency
D.All of the above
6. Process capability indices, Cp and Cpk, are:
A.Productivity measures
B.Financial measures
C.Quality measures
D.Time measures
7. The main purpose of the analyze phase is to:
A. Identify possible solutions
B. Create a pilot plan
C. Identify and validate root causes
D. All of the above
8. The main purpose of a stratification plan is:
A.To prove statistical validity
B.Define categories to slice and dice the data
C.Determine which statistical tool to use
D.To identify solutions
9. Operational Definitions provide:
A. A definition of the type of data to be collected
B. A statistically valid sample size
C. A clear, precise description of the factor being measured
D. All of the above
10. Which of the following statements is NOT true about charting variation?
A. A mean and standard deviation will completely define a normal curve
B. A histogram helps understand process performance
C. A Histogram is sufficient to chart variation
D. Run charts display process performance over time
Q-Edge 