Knowledge Test

1. PDCA cycle is named after whom?

  1. Dr. J. M. Juran
  2. Dr. A. V. Feigenbaum
  3. Dr. W. E. Deming
  4. Dr. Genichi Taguchi

2. Which element is not a constituent to the Juran’s trilogy ?

  1. Planning
  2. Control
  3. Checking
  4. Improvement

3. Pareto Diagram is a tool to help in differentiating problems/causes into two major groups. What are they?

  1. Proved & Unproved
  2. Vital Few & Useful Many
  3. Common & Special
  4. Negative & Positive

4. Use of which tool/technique helps to improve estimation or planning capability?

  1. Control Chart
  2. Gantt Chart
  3. Cause and effect diagram
  4. Flow Chart

5. Which of the below is not an intangible benefit?
A. Sale Development
B. Reduction in defective components
C. Saving of man Hours
D. None of the above

6. An activity that transforms or shapes raw materials or information to meet customer needs can be termed as

  1. Value addition
  2. Value multiplication
  3. Quality Improvement
  4. None of the above

7. In flow diagram which symbol indicates a single step in the process?
A. Decision box
B. Terminal symbol
C. Activity symbol
D. None of the above

8. For quality improvement and cost reduction, eliminate the 3-M’s which are –

  1. Murd,  Murda, Muri
  2. Man, Machine, Method
  3. Muda, Mura, Muri
  4. None of the above

9. Term 3G stands for

  1. Gemutlich, Gendarme, Genchi
  2. General, Gynaecologist, Gentleman
  3. Genchi, Gentlefolk, Genjitsu
  4. Genchi, Genbutsu, Genjitsu

10. What does ISO stands for?

  1. Indian Standards for Organizations
  2. International Organization of Standards
  3. Internal Standards for Output
  4. International Standards Organization

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