Choose the right option:
- Study of which offline quality control method will help to find out the process capability at various times.
- Scatter Diagram
- Histogram
- Control Chart
2. For maintaining running control on a process use
- Scatter Diagram
- Histogram
- None of the above
3. Cause and effect (or fishbone or Ishikawa) diagram is designed to help workers focus on
- causes of a problem
- symptoms of the problem
- none of the above
4. Deming prize is a Japanese quality award for contribution to the field of quality control given to
- individuals
- groups
- both of the above
5. An end user of a product or service is
- the ultimate user
- the immediate user
- both of the above
6. External failure costs include
- warranty costs
- field repair costs
- both of the above
7. Just-in-Time (JIT) is
- A method for optimizing processes that involves continual reduction of waste;
- An umbrella term that encompasses several Japanese management techniques.
- Both the above
8. Individuals within the organization that receive the work that other individuals within the same organization do, may be termed as
- Internal customers
- External customers
- None of the above
9. Internal Failure Costs include
- rework and scrap cost
- scrap cost
- None of the above
10. Cross-functional teams have members from
- different department
- same department
- none of the above
11. _____________is a graphical representation of relationship between two variables. It can be between a Cause and Effect and between two causes.
- Pareto Analysis
- Scatter Diagram
- Matrix Diagram
- None of the above
12. The time required for a product to move all the way through a process from start to finish can be termed as
- door-to-door time
- Production Lead Time
- Throughput Time and Total Product Cycle Time
- All the above
- In flow diagram which symbol designates a decision or branch point in the process.
- Connector
- Diamond
- Rectangle
- Terminal
- Business strategy involving everyone in an organization working together to make improvements without large capital investments is termed as
- TQM
- TPM
- Kaizen
- Poka Yoke
- Term 3G stands for
- Gemutlich, Gendarme, Genchi
- General, Gynaecologist, Gentleman
- Genchi, Gentlefolk, Genjitsu
- Genba, Genbutsu, Genjitsu
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