1.Use of which tool/technique helps to improve estimation or planning capability?

  • Control Chart
  • Gantt Chart
  • Cause and effect diagram
  • Flow Chart

2. Which of the below is not an intangible benefit?

  • Sale Development
  • Reduction in defective components
  • Saving of man hrs
  • None of the above

3. An activity that transforms or shapes raw materials or information to meet customer needs can be termed as

  • Value addition
  • Value multiplication
  • Quality Improvement
  • None of the above

4. In flow diagram which symbol indicates a single step in the process?

  • Decision box
  • Terminal symbol
  • Activity symbol
  • None of the above

5. For quality improvement and cost reduction, eliminate the 3-M’s which are –

  • Murd, Murda, Muri
  • Man , Machine, Method
  • Muda, Mura, Muri
  • None of the above

6. Term 3G stands for

  • Gemutlich, Gendarme, Genchi
  • General, Gynaecologist, Gentleman
  • Genchi, Gentlefolk, Genjitsu
  • Genchi, Genbutsu, Genjitsu

7. What does ISO stands for?

  • Indian Standards for Organisations
  • International Organisation of Standards
  • Internal Standards for Output
  • International Standards Organisation

8. Five – S is implemented in shopfloor/ office for what reason:

  • To improve the houskeeping
  • To minimize Muda, Muri and Mura
  • To eliminate everything that is not required for the work/ business
  • All above

9. Which of the following charts is sorted in descending order:

  • Pareto
  • Pie chart
  • Histogram
  • None of the above

10. Who is considered to be the Father of Quality Circles?

  • Dr Juran
  • B.    Dr Ishikawa
  • Philip Crosby
  • E.Deming

11. The ideal data sample size for Scatter Diagram should be

  • 30 to 40
  • 0 to5
  • 0 to 20
  • 5 to10

12. The aim of brainstorming should be to generate good …………………….. of ideas.

  • Quality
  • Quantity
  • Relationships
  • None of above

13. Name the QC Tool : _________________ is a group technique for generating new, useful ideas. It uses a few simple rules for discussion that increase the chances of originality and innovation.

  • Brainstorming
  • Discussion
  • Hitch hiking
  • All above

14. Which of the following charts is always a Square:

  • Pareto
  • Scatter diagram and Histogram
  • All above
  • None of the above

15. In a Scatter Diagram if a value is repeated ‘n’ times, it’s repetition is depicted by:

  • Red colour
  • Encircling the data point on the diagram ‘n’ times
  • Encircled twice maximum
  • None of the above

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